
89377 - 89377 employees
Founded 1999
💼 Consulting
🏥 Healthcare
📦 Logistics
💰 Post-IPO Equity on 2023-02
Consulting • Healthcare • Logistics
Atento is a leading provider of Business Transformation Outsourcing (BTO) services, elevating the traditional Business Process Outsourcing (BPO) model by implementing strategic, enterprise-wide changes to enhance clients' performance and competitiveness. The company guides clients through the full cycle of customer experience transformation, offering innovative, outcome-based business models that maximize business value while optimizing Total Cost of Ownership (TCO). Atento operates across a diverse range of sectors, including financial services, telecom, retail, utilities, healthcare, automotive, media, travel and hospitality, and education. Its solutions encompass customer engagement, analytics, automation, AI/Cognitive technologies, and cybersecurity, leveraging methodologies such as Lean Six Sigma and design thinking for efficiency and user-centricity.
🔥 12 hours ago
🗣️🇧🇷🇵🇹 Portuguese Required
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89377 - 89377 employees
Founded 1999
💼 Consulting
🏥 Healthcare
📦 Logistics
💰 Post-IPO Equity on 2023-02
Consulting • Healthcare • Logistics
Atento is a leading provider of Business Transformation Outsourcing (BTO) services, elevating the traditional Business Process Outsourcing (BPO) model by implementing strategic, enterprise-wide changes to enhance clients' performance and competitiveness. The company guides clients through the full cycle of customer experience transformation, offering innovative, outcome-based business models that maximize business value while optimizing Total Cost of Ownership (TCO). Atento operates across a diverse range of sectors, including financial services, telecom, retail, utilities, healthcare, automotive, media, travel and hospitality, and education. Its solutions encompass customer engagement, analytics, automation, AI/Cognitive technologies, and cybersecurity, leveraging methodologies such as Lean Six Sigma and design thinking for efficiency and user-centricity.
• Develop, configure, and deploy AI agents using specialized platforms and tools. • Integrate AI agents with external systems, including APIs, databases, CRMs, and other enterprise applications. • Optimize performance through prompt tuning, configuration adjustments, and continuous monitoring. • Gather technical and business requirements from clients and stakeholders. • Conduct demonstrations and proofs of concept to present solutions and gather feedback. • Plan and track projects, ensuring delivery within established deadlines. • Collaborate closely with Product, Engineering, and Machine Learning teams. • Support clients in adopting AI solutions by providing technical guidance on architecture, security, and scalability.
• Bachelor’s degree in Computer Science, Engineering, or a related field. • Strong experience in software development, AI/Machine Learning engineering, or technical consulting. • Strong knowledge of Python and Golang. • Experience integrating systems through APIs, webhooks, and data pipelines. • Experience with cloud platforms such as AWS, Azure, or GCP. • Knowledge of DevOps practices, including CI/CD and containerization. • Excellent communication and client relationship skills. • Analytical, problem-solving mindset. • Advanced spoken English. • Hands-on experience with Generative AI, Large Language Models (LLMs), Prompt Engineering, RAG architectures, AI agent development frameworks, Function Calling, intelligent-agent orchestration, digital transformation, AI-based automation, and agile, cross-functional environments is desirable.
• Meal and/or food allowance • Life insurance • Funeral assistance • Childcare assistance / assistance for children with disabilities • Product discounts • Dental insurance • Health insurance • Discounts at gyms and sports facilities • Educational partnerships with discounts on courses • Career development plan • Remote work
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