
89377 - 89377 employees
Founded 1999
💼 Consulting
🏥 Healthcare
📦 Logistics
💰 Post-IPO Equity on 2023-02
Consulting • Healthcare • Logistics
Atento is a leading provider of Business Transformation Outsourcing (BTO) services, elevating the traditional Business Process Outsourcing (BPO) model by implementing strategic, enterprise-wide changes to enhance clients' performance and competitiveness. The company guides clients through the full cycle of customer experience transformation, offering innovative, outcome-based business models that maximize business value while optimizing Total Cost of Ownership (TCO). Atento operates across a diverse range of sectors, including financial services, telecom, retail, utilities, healthcare, automotive, media, travel and hospitality, and education. Its solutions encompass customer engagement, analytics, automation, AI/Cognitive technologies, and cybersecurity, leveraging methodologies such as Lean Six Sigma and design thinking for efficiency and user-centricity.
🔥 20 minutes ago
🗣️🇧🇷🇵🇹 Portuguese Required
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89377 - 89377 employees
Founded 1999
💼 Consulting
🏥 Healthcare
📦 Logistics
💰 Post-IPO Equity on 2023-02
Consulting • Healthcare • Logistics
Atento is a leading provider of Business Transformation Outsourcing (BTO) services, elevating the traditional Business Process Outsourcing (BPO) model by implementing strategic, enterprise-wide changes to enhance clients' performance and competitiveness. The company guides clients through the full cycle of customer experience transformation, offering innovative, outcome-based business models that maximize business value while optimizing Total Cost of Ownership (TCO). Atento operates across a diverse range of sectors, including financial services, telecom, retail, utilities, healthcare, automotive, media, travel and hospitality, and education. Its solutions encompass customer engagement, analytics, automation, AI/Cognitive technologies, and cybersecurity, leveraging methodologies such as Lean Six Sigma and design thinking for efficiency and user-centricity.
• Validate and settle energy measurements at interfaces with other utility companies • Analyze energy metering information and indicators, identify inconsistencies, and propose solutions • Ensure the reliability and integrity of metering data • Liaise with internal and external teams to resolve discrepancies and align information • Contribute to the continuous improvement of processes related to metering management and control
• Completed higher education degree or related technical qualification, preferably in Electrical Engineering • Minimum age of 18 • Experience in customer service, information analysis, operational control, or related activities • Knowledge of energy metering, validation, and settlement processes is preferred • Experience working in Contact Center operations is preferred • Experience analyzing operational and contractual KPIs is preferred • Knowledge of Power BI or data analysis tools is preferred
• Meal voucher and/or food allowance • Life insurance • Funeral assistance • Childcare assistance / Assistance for children with disabilities / Babysitter assistance • Product discounts • Health insurance • Dental insurance • Discounts at gyms and on sports activities • Educational partnerships with course discounts • Career development plan • Remote work / Work from home • Open to people with disabilities and beneficiaries who have been rehabilitated by the Social Security system
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