Atomus Partners
11 - 50 employees
👥 HR Tech
💳 Fintech
🤝 B2B
HR Tech • Fintech • B2B
Atomus Partners is a company that partners with small and medium-sized businesses to provide essential back-office support and HR services. By offering solutions such as Fractional HR Leadership, Talent Acquisition, Financial Management, and Business Support, Atomus helps clients shift from reactive to proactive management of their operations. Their focus on understanding each client's unique needs allows them to create customized solutions that enhance business growth and employee engagement.
Account Support Specialist – B2B
Job not on LinkedIn
🕒 March 27
🌲 North Carolina – Remote
💵 $44k - $46k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
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Atomus Partners
11 - 50 employees
👥 HR Tech
💳 Fintech
🤝 B2B
HR Tech • Fintech • B2B
Atomus Partners is a company that partners with small and medium-sized businesses to provide essential back-office support and HR services. By offering solutions such as Fractional HR Leadership, Talent Acquisition, Financial Management, and Business Support, Atomus helps clients shift from reactive to proactive management of their operations. Their focus on understanding each client's unique needs allows them to create customized solutions that enhance business growth and employee engagement.
📋 Description
• Serve as a key point of contact for client support and account coordination • Answer incoming calls and respond to client inquiries in a professional, timely manner • Process and enter orders accurately for custom and high-end furniture products • Prepare and manage invoices and related order documentation • Monitor accounts receivable/payable and assist with account reconciliation • Coordinate shipping and delivery logistics to help ensure timely fulfillment • Maintain accurate records of orders, specifications, pricing, and shipping details • Communicate order updates, ETAs, and ship dates to clients • Follow up on open quotes and pending client needs • Work cross-functionally with internal team members, vendors, and logistics partners to keep projects on track • Support operational workflows and help identify opportunities for greater efficiency
🎯 Requirements
• 2+ years of relevant experience in account support, customer service, sales support, operations, logistics, or order management • Experience in a B2B company preferred • Strong organizational skills and exceptional attention to detail • Ability to manage multiple moving pieces and prioritize effectively • Clear, polished written and verbal communication skills • Comfortable working independently in a remote environment • Strong follow-through and a proactive, solution-oriented mindset • Proficiency with Google Workspace, Excel, and Word • Experience with QuickBooks or similar invoicing / accounting systems is a plus • Experience in furniture, interiors, distribution, importing, shipping, or logistics is a plus • Must be authorized to work in the USA and complete an I-9 form for employment eligibility verification.
🏖️ Benefits
• Fully remote role • Company-paid medical benefits • Generous paid time off • Monthly bonus incentives • No nights or weekends • Opportunity to grow with a design-driven, entrepreneurial company • Collaborative culture where your contributions are noticed and valued
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