Autonomy is a technology company on a mission to make access to mobility easy and affordable through car subscriptions. The company was founded by auto retail, auto finance, and auto insurance disruptors Scott Painter and Georg Bauer, who founded Fair, the first-ever used-vehicle subscription offering, pioneering the Car-as-a-Service (CaaS) category. Building upon that experience, Autonomy has created a turnkey vehicle subscription platform for consumers and the automotive industry that enables vehicle subscriptions to scale profitably and become a mainstream alternative to traditional car buying. Autonomy is innovating through technology, finance, and insurance to power car subscriptions for the used-vehicle sector, as well as the battery electric vehicle and zero emissions vehicle sectors. Autonomy relies on partnerships with automakers and brick-and-mortar car dealerships to provide a benefit to both consumers and the industry. Autonomy represents freedom from long-term debt, freedom from long-term commitments, and even freedom from fossil fuels. It means new choices and more control over your financial well-being. Autonomy is based in Santa Monica, CA.

Autonomy

Backend Engineer

• Partner closely with Product Managers and key business Stakeholders to implement features
• Work and coordinate with leads to ensure domain integrity is maintained and data flow is handled appropriately (we use a domain drive development style of architecture, so a given domain is responsible for the integrity of its data, but that data is shared across domain systems)

Sr. Software Engineer (backend; contract to hire)

Customer Success & Support

• Answer product inquiries from our potential clients via inbound phone calls Create a foundation for a continued relationship by focusing on an amazing customer experience
• Update customer information in our databases
• Meet weekly key performance metrics

Sales Support Specialist

• Be a subscriber's personal concierge to ensure the best possible customer experience
• Communicate with subscribers daily via phone, email, and chat
• Act as the consumer concierge for any issues or questions throughout their vehicle subscription lifecycle and own the customer experience
• Handle consumer complaints and escalations with empathy, care and transparency
• Spearhead consumer outreach initiatives
• Drive results and growth by meeting Customer Service Representatives KPI’s


Remote Jobs at Autonomy

Autonomy

Sr. Software Engineer (backend; contract to hire)

Autonomy

Sales Support Specialist

Autonomy

Customer Service Specialist

Autonomy