Strategic Partner Director

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Avantor

WebsiteLinkedInAll Job Openings

10,000+ employees

🧬 Biotechnology

🏥 Healthcare

🤝 B2B

💰 Private equity on 2010-08

Biotechnology • Healthcare • B2B

Avantor is a leading life science tools company and global provider of mission-critical products and services to customers in the life sciences and advanced technology industries. From discovery to delivery, Avantor works side-by-side with scientists worldwide to enable breakthroughs in medicine, healthcare, and technology by supplying laboratory consumables, chemicals, equipment, distribution and lab services used across research, development and production. Its portfolio is used at more than 300,000 customer locations in 180 countries; the company operates 200+ locations with 13,500+ associates and has a long operational history of over 120 years.

📋 Description

• Own the global customer relationship across regions, acting as the single point of accountability and building strong executive partnerships. • Drive revenue, margin, and share-of-wallet growth by identifying opportunities and leading strategic account plans. • Oversee end-to-end contract performance, ensuring compliance with terms and pricing. • Develop and execute a multi-year Customer Improvement Plan (CIP) with clear priorities, ownership, timelines, and measurable outcomes. • Maintain strong customer presence through site visits and QBRs, building trust with key stakeholders (≈25% travel). • Lead global account teams, align strategy with execution, and drive collaboration across stakeholders. • Partner with suppliers to enhance customer value through aligned capabilities, innovation, and supply continuity. • Deliver commitments with discipline, ensuring timely communication, preparation, and issue escalation. • Drive ongoing improvements and digital initiatives that deliver measurable business and customer value.

🎯 Requirements

• Bachelor’s degree required • 7–10 years of relevant commercial experience within life sciences or a related industry, including demonstrated success managing global strategic accounts in complex, matrixed organizations • Strong commercial and financial acumen, including pricing strategy, margin management, contract performance, and enterprise account planning • Exceptional stakeholder engagement and influencing skills • Ability to lead through influence across global teams • Strong analytical capabilities • Experience leveraging data and insights to drive strategic decisions • Proficiency in English required; additional European languages are an advantage

🏖️ Benefits

• A collaborative, global environment • Opportunities to work with leading life sciences customers • Career growth in a high-impact strategic role • Competitive compensation and benefits