Avomind
11 - 50 employees
Founded 2019
đ¤ B2B
đŻ Recruiter
đĽ HR Tech
B2B ⢠Recruitment ⢠HR Tech
Avomind is a global recruitment firm specializing in hiring talent for commercial, strategy, and analytics roles. With a dedicated team and a rigorous screening process, Avomind connects organizations with qualified candidates while offering comprehensive support throughout the recruitment process. They also provide embedded recruitment services to align with company culture and goals, ensuring a seamless collaboration between businesses and recruitment experts.
Customer Support Specialist
Job not on LinkedIn
đ March 31
đŁď¸đŠđŞ German Required
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Avomind
11 - 50 employees
Founded 2019
đ¤ B2B
đŻ Recruiter
đĽ HR Tech
B2B ⢠Recruitment ⢠HR Tech
Avomind is a global recruitment firm specializing in hiring talent for commercial, strategy, and analytics roles. With a dedicated team and a rigorous screening process, Avomind connects organizations with qualified candidates while offering comprehensive support throughout the recruitment process. They also provide embedded recruitment services to align with company culture and goals, ensuring a seamless collaboration between businesses and recruitment experts.
đ Description
⢠Manage the customer hotline for the FILAKS.PLUS software product ⢠Analyze and resolve software issues ⢠Collaborate with Development, Consulting, Product Management, and Sales ⢠Document and handle inquiries in the ERP system ⢠Create action and procedural instructions ⢠Monitor internal hotline processes and improve support efficiency ⢠Actively participate in the continuous improvement of FILAKS.PLUS
đŻ Requirements
⢠Vocational training in a business/administrative field and/or in IT ⢠Ability to quickly learn and work with complex software products ⢠Desired: database experience (MS-SQL) ⢠Excellent verbal communication skills ⢠Fluent in German and English ⢠Legally authorized to work in Germany
đď¸ Benefits
⢠Employee discount ⢠Training and development opportunities ⢠Flexible working hours
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