People Operations Coordinator

🔥 13 hours ago

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Logo of Axia Women's Health

Axia Women's Health

1001 - 5000 employees

Founded 2017

👥 B2C

🧘 Wellness

💰 Private equity on 2017-03

B2C • Wellness

Axia Women's Health is a leading women’s health network that provides comprehensive, personalized obstetrics and gynecology care across every stage of life. The organization offers a wide range of clinical services—including obstetrics, gynecology, maternal-fetal medicine, breast health and imaging, fertility and genetics, urogynecology, menopause care, behavioral health, and telehealth—through a connected network of specialists and on-site diagnostics. Axia emphasizes compassionate, patient-centered care, integrates innovative technologies (such as AI-assisted mammography and virtual visits), and focuses on improving the overall care experience for women.

📋 Description

• Deliver exceptional HR support by serving as a trusted resource for colleagues throughout the employee lifecycle. • Serve as a primary point of contact for People Operations inquiries, providing timely, accurate, and professional support across key areas of the colleague lifecycle. • Maintain thorough, well‑documented case notes within digital ticketing systems to ensure continuity and service‑level adherence. • Leverage HR systems and digital tools (e.g., HRIS, ticketing platforms, workflow tools) to resolve inquiries efficiently and accurately. • Identify recurring issues, inefficiencies, or friction points in People Operations workflows and propose practical solutions. • Collaborate with HR Business Partners, Recruiting, Payroll, Benefits, and other teams to ensure smooth handoffs and aligned service delivery. • Participate in team initiatives, audits, reporting, or special projects as needed.

🎯 Requirements

• 1-3 years of experience in a HR support, People Operations, or service-delivery role • Experience supporting HR processes in a healthcare, multi-location, or high-volume environment • Prior experience in a customer service or operations-focused role strongly preferred • Experience with Lean Six Sigma or other continuous improvement methodologies is preferred • Strong customer service mindset with a focus on responsiveness, professionalism, and clarity • Excellent written communication skills, with the ability to adapt tone for diverse audiences • Comfort working in digital, remote‑first environments with multiple systems and tools • Demonstrated ability to identify process inefficiencies and suggest improvements • Strong organizational skills and ability to manage multiple priorities in a deadline‑driven environment • Beginner to intermediate Excel skills (e.g., filters, lookups, basic data analysis) • Familiarity with HR systems and tools, preferably UKG and digital ticketing platforms. • Curiosity, adaptability, and willingness to learn new technologies and processes.

🏖️ Benefits

• 401(k) with company match • Generous PTO offering with additional time off for volunteering • Choice of multiple medical insurance plans to best meet your needs • Access to Axia providers at little to no cost through Axia’s medical insurance • Axia-paid life insurance, short term and long term disability • Free counseling for colleagues and family members, including parents and parents-in-law • Access to discount on Hotels, Theme Parks, Gym Memberships, and more through the Great Works Perks Program • Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA w/ employer contribution, identity theft, long term care, pet insurance and more!

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