Bilingual Assistant – LATAM, Caribbean

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BA Global Talent

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

🎯 Recruiter

🤝 B2B

Recruitment • B2B

BA Global Talent is a remote-first talent and recruitment firm that connects professionals across the Americas with U. S. companies. The company specializes in remote recruitment, HR operations, and workforce solutions—providing end-to-end support from candidate sourcing and interview coaching to contract onboarding and secure USD payments. BA Global Talent focuses on placing contractors in fully remote roles (especially LATAM-to-U. S. placements), maintaining transparent processes, written contracts, and a values-driven, inclusive approach.

📋 Description

• Opening insurance claims for No-Fault benefits and Bodily Injuries. • Communicating effectively with insurance companies on a daily basis via email and phone to obtain status updates on Liability and BI amounts. • Contacting hospitals, medical offices, and doctors to obtain status reports on client attendance and treatment. • Reviewing and organizing medical records, extracting relevant information, and storing documents chronologically and neatly within the electronic system. • Answering calls, taking information, and patching calls to the proper personnel in the US. • Staying on top of clients' weekly treatment attendance. • Maintaining strict confidentiality and security of all patient information. • Adhering to all company policies and procedures.

🎯 Requirements

• Minimum college degree required. • Must have customer service experience or skills to engage effectively with US clients. • Previous experience in roles such as secretaries, medical scribes, or legal assistants is highly valued. • Must have Excellent Spanish and English communication skills (verbal and written). • Good computer skills and knowledge of Email, CRM Systems, MS Excel, MS Word, and Google Sheets. • Excellent professional writing skills for corresponding with insurance companies. • Understanding of medical terminology and familiarity with insurance policies, claims processes, and regulations • Candidates must be based in LATAM or the Caribbean.

🏖️ Benefits

• Flexible work arrangements • Professional development opportunities