Change Analyst

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🕒 May 22

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Logo of Brown & Brown Insurance

Brown & Brown Insurance

10,000+ employees

Founded 1939

💸 Finance

Finance • Insurance

Brown & Brown Insurance is one of the largest independent insurance brokerages globally, providing a comprehensive range of risk management solutions. Established in 1939, the company offers personal and business insurance, employee benefits, and various national programs. Brown & Brown is committed to diversity, inclusion, and belonging, fostering a culture that values talent and experience. With over 500 locations, the company is well-positioned to meet the diverse needs of its clientele and is listed on the New York Stock Exchange under the ticker BRO. The firm's strategic focus on mergers and acquisitions highlights its disciplined growth strategy.

📋 Description

• Own and operate the Acturis Small Change governance framework, ensuring all small change activity is identified, assessed, prioritised, approved, and delivered in a controlled, auditable manner. • Lead the operational management of the Acturis Small Change Board, ensuring it functions as a proportionate, decision‑making forum with clear agendas, high‑quality information, and timely outcomes. • Control and prioritise demand, applying consistent criteria to ensure regulatory, financial, data‑risk, and customer‑impacting changes take precedence over discretionary or preference‑driven requests. • Provide clear challenge and decision support, ensuring each change is assessed for risk, benefit, operational impact, testing requirements, and alignment with wider Retail and Technology strategy. • Safeguard regulatory compliance, financial controls, and data integrity by ensuring changes do not introduce misuse, workaround behaviour, or unintended exposure. • Define proportionate testing and release requirements, ensuring changes are appropriately validated, documented, and communicated before production deployment. • Maintain full transparency of small change activity, including demand, backlog, throughput, capacity, and realised benefits, to support assurance, audit, and planning. • Act as the primary operational interface with Acturis for small change, managing scope, cost, feasibility, and delivery expectations, and escalating development or project‑level change where appropriate. • Guide the business on appropriate use of system change, distinguishing between issues best solved through configuration, process, training, or policy.

🎯 Requirements

• Experience working in change, operations, governance, or platform‑based roles, ideally within insurance, financial services, or a regulated environment. • Experience analysing change to understand impact, risk, dependencies, and root cause, and using that analysis to inform decisions or recommendations. • A solid understanding of how system changes affect operations, people, data, and controls, gained through practical, hands‑on experience. • Confidence engaging with a range of stakeholders and explaining decisions clearly, including when challenge or reassurance is needed. • Experience prioritising work and making balanced, risk‑aware decisions across competing demands. • Comfortable working within governance processes or forums, with a willingness to take ownership and accountability. • Clear and practical communication skills, with the ability to turn decisions into understandable guidance for teams. • Proficient in working with Microsoft Excel, PowerPoint, Visio and other tools.

🏖️ Benefits

• We are an Equal Opportunity Employer. • We take pride in the diversity of our team and seek diversity in our applicants.

Apply Now

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