Service Sales Support Representative – 1-Year Fixed-Term Contract

🕒 August 19

🇩🇪 Germany – Remote

💵 €53.2k - €81.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 12%

infoinfo

🗣️🇩🇪 German Required

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Logo of BD

BD

10,000+ employees

Founded 1897

🏥 Healthcare

🏭 Manufacturing

⚕️ Healthcare Insurance

💰 $24M Grant on 2020-07

Healthcare • Manufacturing • Healthcare Insurance

BD (Becton, Dickinson and Company) is a global medical technology company dedicated to advancing the world of health. It focuses on developing innovative technologies, services, and solutions to improve safety and efficiency in healthcare. BD offers a wide range of products including medication management solutions, surgical solutions, cervical cancer screening, drug delivery systems, and laboratory services. The company is also involved in infection risk management and provides advanced clinical insights to enhance patient outcomes. With a commitment to global health sustainability and social investing, BD is a leader in healthcare technology and services worldwide.

📋 Description

• Update and maintain ServiceMax, Salesforce, LOTS, and other records to assure accurate data • Collect purchase orders and ensure timely invoicing of service contracts and Time and Materials • Collaborate with Sales and Technical Service teams to generate time and material quotations for non-contract customers • Act as the main point of contact for customer queries via phone, shared inboxes, and email • Identify, qualify, and secure service sales opportunities within established processes, tools, and team structures • Build relationships with local sales teams and Technical Service stakeholders

🎯 Requirements

• Strong communication and interpersonal skills • Proficiency in MS Office products • Strong administrative background • Experience in ServiceMax and SFDC is a plus • Experience in LOTS is an advantage • Experience in service selling and/or administration is an advantage • Fluent German and English language skills, written and spoken, required • Additional proficiency in French, Spanish and/or Italian highly desirable • Ability to work independently and collaboratively • Meticulous and organized, with commitment to accuracy and punctuality • Ambitious, determined, and proactive in reaching targets

🏖️ Benefits

• Comprehensive Total Rewards program • Reward and recognition opportunities • Competitive compensation and benefits programs • Culture supporting learning, growth and development • Face-to-face collaboration supporting learning, progress, and success

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