BillingPlatform is an agile, cloud-based monetization platform that automates quote-to-cash processes, with a concentration on billing. BillingPlatform’s flexible platform allows companies to monetize any offering, integrate seamlessly with any system, and create a frictionless experience that turns value into revenue. Millions of transactions, billions of dollars in revenue, and the ability to support any kind of billing model. Our solution suite enables companies to drive revenue growth and operational efficiency - all achieved through configuration vs. code. BillingPlatform powers the Consumption Economy.Are you looking for an opportunity to be a part of an exciting, high-growth, innovative team? We are hiring! Contact us at HR@billingplatform.com.

BillingPlatform

Business Operations & Strategy

•Conduct analysis, design, evaluation, modification, testing, and implementation of enterprise-wide systems across functional areas
•Analyze business requirements and develop detailed systems requirements; clearly stating project scope
•Act as a liaison between business units and the Project Team in all areas of support and enhancements
•Interact daily with business units and business owners to understand business processes and key requirements; proactively work to resolve client issues
•Gather, create, and document current and future business process flows
•Create clear, concise, and complete functional specifications & requirements documents
•Conduct analysis of systems specifications and use analysis / diagramming tools to represent business / technical processes
•Perform application configuration, testing, and evaluation to ensure quality and consistency
•Apply deep functional knowledge in a variety of areas to customer needs and requirements
•Develop conversion and system implementation plans
•Recommend changes in development, maintenance, and standards
•Train user and support personnel in the use of various systems and processes
•Manage change communication and coordinate end-user training for system implementations
•Identify current data gaps
•Prepare and perform data conversion requirements
•Define system interface requirements
•Work directly and effectively with the client implementation team
•Assist project managers with project implementation tasks
•Analyze and update the configuration of the BillingPlatform application to address the business requirements

Business Analyst

Product Design (UI/UX)

•Work with the Product team to understand business user needs and convert them into preliminary wireframe and mockups
•Refine design, informing your choices through feedback and data
•Transition the design to the Development team, and shepherd it to completion by providing feedback on the ongoing work
•Evolve application look, feel, and interaction models to improve user experience
•Drive adoption of UI/UX-related tools and methodologies that make your job easier
•Requirements: Experience with Figma/Sketch or any other flexible prototyping tool
•Strong knowledge of UI/UX patterns
•Can develop reusable patterns/components and direct team members on how to use them
•Proven experience in development of design systems
•Experience working within or contributing to the development of UI/Application Frameworks is desired
•Experience with Storybook

UI/UX Designer

Security Engineer

•Assist with oversight of the Governance and Compliance functions of Information Security
•Support GRC practice developments, collaborations, collateral establishment, and any enablement activities
•Assist with identification and documentation of risks
•Track remediation of risks related to IT infrastructure, applications, platforms and suppliers, and drive explicit requirements and timelines in all environments
•Develop strong relationships with external audit and key stakeholders to ensure risk management oversight is understood, managed appropriately, and current with all standards, guidelines, and regulations that are applicable
•Liaise with all departments to identify, track, and provide remediation guidance for new projects, services, and/or third-party contracts in terms of information security assurance
•Improve and expand BillingPlatform's security awareness program
•Execute Business Impact Analysis and review current BCP/DR plans accordingly
•Execute BCP/DR annual test
•Execute Incident Response annual test
•Drive the vulnerability management program for infrastructure, applications, cloud, and vendors
•Help implement and run a robust security monitoring program, with identification of needed log and information sources and management of SIEM alerts and incidents

Senior Security Manager

Customer Success & Support

•Build relationships and act as a trusted advisor for BillingPlatform customers at all levels of the organization
•Work with customers to optimize usage of BillingPlatform through proactive performance monitoring and regular discussions
•Identify and implement business process optimization, technical system enhancements, and training programs
•Proactively communicate relevant application, infrastructure, and product changes
•Recommend solutions to client requirements and issues by carefully identifying and assessing all risks and benefits of possible approaches
•Ensure satisfactory resolution of technical issues, including coordination of cross-departmental resources (support, product, professional services, etc.), and hands-on implementation activities
•Proactively identify where and how BillingPlatform capabilities can deliver incremental business value
•Partner with customer leadership to develop a transformation roadmap
•Build account plans with Customer Success Managers with clear objectives, requirements, and action plan with the aim of driving value within their current implementation of BillingPlatform
•Drive adoption through innovation, product demonstration, and customer alignment
•Actively participate in Governance and Steering committees when needed
•Define and execute a success plan in conjunction with Customer Success Managers addressing conflict along the way

Customer Success Architect

Sales & Solutions Engineer

•Provide architectural oversight on multiple customer engagements and ensure solutions meet standards
•Understand Customer business requirements and design scalable end-to-end solutions to satisfy them.
•Maintain an understanding of third party systems and cloud integration tools and methods.
•Work effectively with onshore and offshore configuration teams.
•Create technical documentation, including ERDs, data flow diagrams, and business process flows.
•Lead both in person and remote sessions with key client stakeholders from business or technical audiences.

Remote Job Openings at BillingPlatform

BillingPlatform

Business Analyst

BillingPlatform

UI/UX Designer

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Senior Security Manager

BillingPlatform

Customer Success Architect

BillingPlatform

Implementation Solution Architect

BillingPlatform