We're on a mission to accelerate science and empower the world to learn and communicate science faster through visuals
Science Illustration • Science Communication • Technology • Startup • SAAS Startup
51 - 200
January 26
We're on a mission to accelerate science and empower the world to learn and communicate science faster through visuals
Science Illustration • Science Communication • Technology • Startup • SAAS Startup
51 - 200
• Managing a scaled portfolio to deliver on commercial outcomes • Retention, Expansion, CSQL’s • Leveraging multiple tools to proactively manage SMB clients • Uncover client needs, facilitate training, track adoption and engagement • Onboard end users and demonstrate platform features • Cultivate customer advocates and engage with customers • Liaise with various teams to fulfill customer needs • Enhance customer success playbook, contribute to the product, assist other teams
• 3+ years of experience in customer success or account management • Track record of delivering on commercial metrics • Excellent organizational skills • Strong interpersonal skills • Comfortability communicating with stakeholders • Experience in Biotechnology or Academic institutions (asset)
• Mission-driven company • Remote-first work environment • Flexible work location • Competitive salary • Profitable and growing company • Equal opportunity employer • Inclusive hiring process and work environment
Apply NowJanuary 5
1001 - 5000
🇨🇦 Canada – Remote
💵 $80.1k - $112.2k / year
💰 Post-IPO Equity on 2021-01
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success + Account Manager
December 11, 2023
11 - 50
October 22, 2023
11 - 50
July 11, 2023
501 - 1000
🇨🇦 Canada – Remote
💰 $620M Series C on 2022-01
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success + Account Manager
June 25, 2023
51 - 200