Operations Specialist

🔥 0 minutes ago

🇪🇸 Spain – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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BMAT Music Innovators

WebsiteLinkedInAll Job Openings

51 - 200 employees

BMAT is a music innovation company with a mission to index all music usage and ownership data. We help all different companies in the music industry better their data operations to make sure artists get paid for their plays. Every day we deliver 27 billion matches and 80 million identifications to CMOs, publishers, record labels, broadcasters and DSPs globally.

📋 Description

• Lead the operations of a wide range of clients • Translate new customers’ needs into technical specifications • Plan and deliver excellent services • Deliver excellent services and results to internal and external clients • Implement and run Quality Assurance processes for every delivery • Understand clients’ needs and find optimal solutions • Assess the technical capabilities of tools and the team and translate them to clients • Transform clients’ challenges into opportunities for growth • Create better internal processes and lead changes • Develop creative solutions for existing and new clients • Within 30 days, understand the team’s services, products, operations, and technical pipelines • Within 60 days, assume operational responsibilities, support the UGC Business Line, and manage a straightforward customer delivery using an existing guide • Within 90 days, actively contribute to the team and improve operational processes based on previous experience

🎯 Requirements

• Basic understanding of the music industry, including familiarity with key standards and organizations (e.g., CISAC, CMOs, etc.) • 3+ years of experience in technical account management, project coordination, or client-support roles, preferably in technical or fast-paced environments • Ability to effectively communicate with team members, stakeholders, and external partners • Highly organized, able to multitask, with strong attention to detail • Initiative, drive, enthusiasm, and entrepreneurial attitude • Excellent decision-making, critical thinking, and problem-solving skills • Passion for listening, asking, understanding, and communicating • Love for teamwork and learning • Comfort dealing with large amounts of data and numbers in formats such as .csv and .xlsx • Interest or basic familiarity with MongoDB and ability to use queries for data retrieval and manipulation • Business fluency in English • Professional working proficiency in French or Italian • Based in Spain; local candidates preferred, but remote work arrangements may be considered

🏖️ Benefits

• Flexible working hours and location • Unlimited time off • Opportunity to make the role your own and run your own development • Flat hierarchy • Online language classes to improve your Spanish or English • Online and onsite courses and music industry workshops run by inhouse experts • All equipment needed for comfort • Barcelona HQ office available, kitted out with a rehearsal room