Global Benefits Specialist

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BOLDSCIENCE

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

🏥 Healthcare

💊 Pharmaceuticals

📣 Marketing

Healthcare • Pharmaceuticals • Marketing

BOLDSCIENCE is a global medical communications agency that creates scientifically driven, creative communications programs for pharmaceutical clients. Part of the Co-Lab Global branded services and the Assembled Intelligence platform, BOLDSCIENCE helps translate complex science into compelling narratives, supports clinical trial recruitment with high-quality materials, extends the reach of publications through targeted multi-channel strategies, shapes scientific strategy to support product differentiation, and provides launch and patient-experience support (including smartphone app solutions).

📋 Description

• Administer employee benefits programs across the US and UK. • Manage day-to-day benefits operations, including eligibility, enrolments, life events, terminations, and employee inquiries. • Support annual open enrolment and benefits renewal activities. • Ensure timely and accurate processing of employee elections and benefit changes. • Conduct regular audits of enrolment data, auto-enrolments, payroll deductions, and carrier files to maintain data integrity. • Serve as a key administrator for benefits enrolment and vendor platforms (e.g., Dayforce, Employee Navigator, Fidelity, Pension schemes, etc). • Coordinate eligibility feeds, enrolment files, and system integrations with HRIS and payroll team. • Troubleshoot employee enrolment issues and vendor related escalations. • Partner with brokers, carriers, and third-party administrators to ensure high-quality service delivery. • Support implementation of new vendors, programs, and system enhancements. • Monitor industry trends, emerging benefits programs, and employee expectations. • Participate in benefits benchmarking exercises and market surveys. • Analyze utilization, participation, and cost data to identify opportunities for program enhancements. • Prepare regular reporting on enrolment activity, utilization trends, vendor performance, and program costs.

🎯 Requirements

• Bachelor's degree in Human Resources, Business Administration, Finance, or related field, or equivalent experience. • 5–7 years of progressive benefits administration experience, including exposure to global organizations. • Strong working knowledge of US and UK benefits programs, enrolment processes, and vendor administration. • Experience managing employee elections through benefits administration platforms and HRIS systems. • Experience partnering with benefits brokers, consultants, carriers, and third-party administrators. • Strong analytical skills with experience utilizing benefits data to support decision-making. • Advanced proficiency with Microsoft Excel and reporting tools. • Excellent organizational, project management, and problem-solving skills. • Strong written and verbal communication skills.

🏖️ Benefits

• Provide exceptional support to employees regarding benefits eligibility, enrolment, claims, and coverage questions. • Create and maintain employee facing communications, enrolment guides, FAQs, and educational materials. • Assist with benefits orientations, webinars, and information sessions. • Promote awareness and utilization of company sponsored wellness and benefits programs.