Virtual Assistant – Executive, Sales & Operations Support

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🕒 2 days ago

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Logo of Boomering Inc

Boomering Inc

201 - 500 employees

Founded 2017

🤝 B2B

☁️ SaaS

⚡ Productivity

B2B • SaaS • Productivity

Boomering Inc. is a rapidly growing company that specializes in offshoring solutions, helping businesses achieve success through customizable services tailored to their unique needs. The company focuses on simplicity, transparency, and smart solutions, and is dedicated to ensuring the highest level of service and data security, evidenced by its ISO 27001 accreditation. With a team of over 500 skilled professionals serving more than 90 international clients, Boomering offers a cost-effective approach to scaling operations with no lock-in contracts.

📋 Description

• Provide day-to-day administrative support to the Business Owner and Office Manager. • Manage calendars, appointments, reminders, and general administrative tasks. • Prepare documents, reports, correspondence, and business files. • Organise and maintain digital filing systems. • Assist with email management and day-to-day business administration. • Complete ad hoc administrative tasks as required. • Maintain and update CRM records. • Assist with property listing administration and sales documentation. • Coordinate appointments and client follow-ups. • Support database management and sales administration. • Provide administrative support to the Sales Team. • Respond promptly and professionally to guest enquiries. • Manage booking enquiries and guest messaging. • Assist with check-in and check-out communications. • Coordinate maintenance requests with contractors and suppliers. • Coordinate cleaning schedules and property readiness. • Deliver exceptional customer service while maintaining a warm and professional communication style. • Assist with Facebook and Instagram content scheduling. • Support promotional campaigns, events, and marketing activities. • Assist with content coordination and marketing administration. • Contribute creative ideas that support business growth and customer engagement. • Work collaboratively with the Business Owner, Office Manager, and Sales Team. • Assist across multiple areas of the business as operational priorities change. • Learn and utilise business systems efficiently. • Identify opportunities to improve workflows and business processes. • Demonstrate initiative by anticipating tasks and completing them with minimal supervision.

🎯 Requirements

• 3-5 Yrs previous experience as a Virtual Assistant, Executive Assistant, Administrative Assistant, Sales Administrator, or in a similar support role. • Excellent written and verbal English communication skills. • Exceptional grammar, spelling, and professional business writing. • Outstanding customer service and relationship management skills. • Highly organised with exceptional attention to detail. • Proven ability to manage multiple priorities in a fast-paced environment. • Strong problem-solving skills with the ability to work independently. • Tech-savvy with the ability to quickly learn new software and business systems. • Experience using CRM platforms or the ability to quickly adapt to new technology. • Proficiency in Google Workspace, including Google Drive, Google Chat, Gmail, Docs, and Sheets. • Experience with, or willingness to learn, platforms such as REX CRM, Resly, Realworks, and RP Data. • Creative mindset with an interest in supporting marketing and social media activities. • Positive, proactive, adaptable, and collaborative work ethic. • Professional phone etiquette and a warm, engaging communication style. • Ability to support multiple stakeholders while maintaining confidentiality and professionalism. • A genuine passion for delivering exceptional service to clients, guests, and the wider team.

🏖️ Benefits

• Genuinely caring Leadership Team • Competitive salary package • Company-provided full set-up for desktop/laptop with a back-up internet • Free pre-employment Medical Assessment (T&C apply) • HMO on the first day of hire • 15 Vacation Leaves and 5 Sick Leaves • Annual Performance Reviews • Unlimited Employee Referral Incentives • Employee Loan Facilities • Social Clubs and Interest Workshops • Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance. • Statutory Benefits: Maternity, Paternity and Solo Parent Leaves, Magna Carta for Women, Retirement Benefits, OT, and Premium Pays

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