Customer Experience Specialist (m/f/d)

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Boost inc

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛒 Retail

🏢 Enterprise

Retail • Software • Enterprise

Boost inc is a pioneering company in the field of autonomous retail, specializing in transforming the traditional vending machine experience into a sophisticated, interactive, and user-friendly domain. With a blend of hardware and software innovations, Boost inc equips businesses with advanced point-of-sale solutions aimed at enhancing efficiency and driving revenue growth. Their software provides unique insights into data and revenue management, making them a leader in unattended retail. With a mission to revolutionize this industry, Boost inc has established itself as an expert in automating retail services across Europe and beyond. This innovative approach has earned them significant recognition, including the 2024 Automated Retail Award at The Vendies.

📋 Description

• You are the primary point of contact for our customers in Germany • You create personalized assortment plans and orders for our customers and ensure that employees find exactly what they like • You assist in coordinating deliveries and installations and help find quick, pragmatic solutions for our customers • You support our team with exciting topics such as the launch of new menus and products and communicate these persuasively to our customers • You support the commercial and operations teams in the successful rollout of the concept in Germany with additional tasks

🎯 Requirements

• You speak fluent German and ideally also English • Ideally you already have experience in customer care • You work proactively, independently, and flexibly, and you find solution-oriented approaches even in challenging situations • Multitasking and taking ownership of your work are among your greatest strengths • Your enthusiasm is contagious — you bring positive energy to the team • You love good food and drink — and enjoy sharing that passion with others

🏖️ Benefits

• Home office – Work 100% remotely from within Germany • Time off – 30 days of annual leave per year