People Process Optimisation – Enablement Specialist

🕒 May 24

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Logo of BSI

BSI

1001 - 5000 employees

Founded 1901

📋 Compliance

Compliance • Healthcare • Sustainability

BSI is a global Standards organization committed to helping organizations improve their performance and ensure safety, quality, and sustainability. As the UK National Standards Body, BSI provides a wide range of services, including certification, training, and assessment across various sectors such as healthcare, construction, and energy. BSI empowers businesses to adopt best practices and drive positive change through robust standards development and innovative solutions for a resilient digital future.

📋 Description

• Evaluate existing People processes to identify inefficiencies, operational risks, and opportunities for simplification, standardisation, and automation. • Lead the redesign and optimisation of end-to-end People processes across the employee lifecycle. • Partner with HRIS and IT teams to translate business requirements into scalable system-enabled solutions. • Support the reduction of manual processes and improve operational efficiency through automation and improved workflows. • Create and maintain clear process documentation, guidance materials, governance frameworks, and operating procedures. • Drive adoption of new or improved processes through stakeholder engagement, communications, training, and change management activities. • Collaborate across People Operations, HR Centres of Excellence, and business stakeholders to ensure processes support operational delivery and employee experience goals. • Establish clear process ownership, accountability, and escalation pathways across the People operating model. • Use service metrics, operational data, and employee feedback to identify improvement opportunities and measure process effectiveness. • Support continuous improvement initiatives that strengthen service delivery, compliance, and operational scalability across the People function.

🎯 Requirements

• 5+ years of experience within HR operations, People process optimisation, HR transformation, or HR enablement roles. • Experience leading end-to-end process redesign or operational improvement initiatives across HR functional areas. • Strong understanding of HR operating models, including shared services, Centres of Excellence, and regional delivery structures. • Experience partnering with HRIS or Digital teams to implement system-enabled process improvements (Workday or similar platforms preferred). • Strong stakeholder management and influencing skills within complex, matrix organisations. • Experience balancing global standardisation with local legal and operational requirements. • Analytical and data-driven mindset with experience using metrics and feedback to improve operational performance. • Excellent communication skills with the ability to create clear documentation and present recommendations effectively. • Comfortable working in a fast-paced and evolving environment. • Highly desirable Experience supporting HR transformation or operating model change programmes. • Knowledge of process improvement methodologies such as Lean or Six Sigma. • Project management or continuous improvement certifications. • Experience working within global organisations undergoing technology or process transformation.

🏖️ Benefits

• Competitive total reward package • Flexible working hours • Ongoing training and development

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