Guest Liaison, Property Manager Support

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🔥 5 minutes ago

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Buddle

11 - 50 employees

Founded 2019

💼 Consulting

🤝 B2B

🎯 Recruiter

Consulting • B2B • Recruitment

Buddle is a B2B staffing and outsourcing company that connects businesses with experienced Filipino remote professionals. They find, hire, onboard and manage high-performing remote staff and handle payroll, benefits and local compliance so clients can scale teams in areas like property management, e-commerce, accounting & finance, customer experience, administration and sales support. Buddle positions itself as a managed HR partner focused on delivering cost savings, low turnover and culturally aligned, career-driven talent.

📋 Description

• Serve as the cornerstone of guest communication • Respond promptly and professionally to guest inquiries across multiple booking platforms • Vet potential guests and review profiles • Proactively communicate with guests, addressing any concerns • Complete guest reviews and collect feedback • Manage company email inbox • Address guest maintenance requests • Utilize Homehero software to manage bookings and communications • Identify areas for enhancement in the guest experience • Collaborate effectively with the team • Complete other tasks as needed

🎯 Requirements

• 1-2 years of experience in short-term rental operations, guest communications, hospitality, and property management • Excellent written and verbal communication skills • Strong organizational and time management abilities • Ability to thrive in a fast-paced environment • Proficiency in various booking platforms, property management software, and communication tools such as Homehero, Google Drive, Gmail, Airbnb, Booking.com, and VRBO preferred • Positive and enthusiastic attitude • Ability to work both independently and collaboratively as part of a team.

🏖️ Benefits

• Healthy team culture • Regular team meet ups • Social events • Reward programs

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