Senior Revenue Operations – Deal Desk Analyst

🕒 April 16

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Bugcrowd

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

💰 $30M Series D on 2020-04

Cybersecurity • SaaS • Enterprise

Bugcrowd is a leading platform that provides continuous security testing solutions, enabling organizations to stay ahead of cyberthreats. By leveraging a global community of trusted security researchers, Bugcrowd offers services such as penetration testing as a service, vulnerability disclosure, bug bounty programs, and attack surface management. The company assists industries such as financial services, healthcare, and technology in identifying and prioritizing vulnerabilities, ensuring proactive protection against potential cyber attacks. Driven by data and AI, Bugcrowd's comprehensive approach integrates seamlessly with existing systems to streamline the remediation of security issues, enhancing the overall security posture of its clients.

📋 Description

• Support annual planning (territories, coverage, segmentation) and build reporting for pipeline health, deal trends, and sales performance. • Audit and maintain data integrity across Salesforce and related systems, partnering with Business Systems, Finance, and other teams for operational alignment. • Own day-to-day order management, including quote review, approvals, and accurate booking execution in compliance with internal policies. • Partner with Sales to structure deals efficiently and act as the primary escalation point for complex or non-standard deals to unblock and move them forward. • Manage intake and prioritization of deal desk requests, ensuring timely turnaround and adherence to SLAs. • Enforce compliance with bookings policy and Rules of Engagement (ROE), identifying and flagging risks in deal structure, approvals, and data quality. • Identify inefficiencies across deal desk and quote-to-cash workflows, driving scalable process improvements and partnering with Business Systems on system enhancements. • Support Sales teams with proactive reporting for QBRs, pipeline reviews, forecast calls, and provide simplified dashboards for sales leadership.

🎯 Requirements

• 5+ years of experience in Revenue Operations, Sales Operations, or Deal Desk in a SaaS or high-growth environment. • Proven ownership of end-to-end quote-to-cash processes, including deal structuring, pricing/discounting, approvals, and order management. • Strong proficiency in Salesforce (or similar CRM), Excel, and reporting tools. • Strong analytical skills with the ability to translate data into actionable insights on pipeline, forecasting, and performance. • Solid understanding of SaaS metrics (e.g., ACV/ARR, pipeline coverage, conversion) and sales processes. • Experience partnering cross-functionally with Finance, Legal, Customer Success, and Business Systems. • Experience supporting annual planning (territories, quotas, capacity) and building reporting to inform decisions. • Experience with Clari or similar forecasting/pipeline management tools is a plus.

🏖️ Benefits

• At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work. • We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well. • Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point. • At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring.