Community Manager

June 30, 2023

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Bureau Works

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State of the art translation and localization technology.

translation • localization • marketing translation • copywriting • transcreation

11 - 50

Description

• Planning and implementing social media campaigns that align with the organization's marketing strategies, curating content • Sharing images, status updates, and video content on the company's social media accounts • Build, grow, and manage the company’s online community • Monitoring for any mention of the brand online and engaging with the customers or potential customers on time, starting conversations with content and posts • Working closely with the marketing team to ensure brand consistency • Track performance and social media metrics • Build relationships with customers, potential customers, and industry professionals • Develop the capability to rely on their experience with their organization to confidently address their audience or tap into internal resources to appropriately handle any issues that may arise • Organize online and in-person events, webinars, fairs, etc. • Search for new leads and prospects on social media • Manage social media crises and reputational crises • Brainstorm ideas for new social media content and posts

Requirements

• Natural, honest enthusiasm for our brand and mission, developing a solid understanding of the organization • Amazing writing skills, to engage clearly with customers and other members of their audience in blog posts, emails, and social media • Organized and quickly adaptable • Ability to sell implicitly our value proposition through content • Capacity to track feedback and manage the process of posting content across multiple platforms • Ability to generate and interpret key metrics to get insight into the health of a brand's community • Ability to repurpose content • PR knowledge • Social media expertise • Empathy, good listening skills, and conflict resolution skills • Researching abilities to discover trends and hot topics • Native English speaker or fluent speaker

Benefits

• Independent Contract • 100% remote work • Dynamic and informal environment • Flexible schedule