Calabrio is a trusted ally to leading brands. The digital foundation of a customer-centric contact center, the Calabrio ONE workforce performance suite helps enrich and understand human interactions, empowering your contact center as a brand guardian.​We maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management, and personalized coaching.​Only Calabrio ONE unites workforce optimization (WFO), agent engagement and business intelligence solutions into a true-cloud, fully integrated suite that adapts to your business.

Calabrio, Inc.

Program Manager

Lead integrated marketing programs to drive demand and revenue opportunities.

• Create, execute, and communicate about internally integrated marketing programs segmented to target audiences for the goal of sourcing pipeline.
• Orchestrate account-based marketing strategies with sales and business development teams to drive demand in defined accounts.
• Own and manage relationships with multiple vendors for content creation and distribution.
• Manage and execute all webinar programs by soliciting content from subject matter experts.
• Develop a deep understanding of the target audience to build and train a segmentation strategy across global marketing.
• Research competitive campaigns and identify ways to differentiate Calabrio’s messaging and go-to-market campaigns to drive target market engagement.
• Foster cross-functional relationships with marketing teams to align on-demand generation goals and execute projects effectively.
• Support demand generation team-owned processes by strategizing, developing, executing, and optimizing tactics while monitoring execution for efficiency improvements.
• Create content-driven nurturing campaigns to further qualify leads and increase funnel velocity.
• Align with Sales on priorities, process and service-level agreements (SLAs) to ensure demand gen program ROI and effectiveness.
• Tightly manage marketing program budgets, partners and vendors.
• Measure, analyze and report on funnel and individual campaign performance to continually refine demand gen programs.

Senior Marketing Program Manager

Lead integrated marketing programs to enhance Calabrio's customer experience intelligence.

• Driving pipeline through creative tactics and data-driven decision making.
• Help scale integrated marketing program efforts by activating global programming to source, accelerate, and retain revenue opportunities for Calabrio.
• Lead the building and execution of campaign strategy that leverages compelling, content-based vertical and persona messaging for demand gen programs.
• Own driving strategy by bringing the messaging to targeted audiences through various marketing tactics.

Account Executive

• Create and execute a regional sales plan including prospecting, developing pipeline and closing opportunities
• Qualify and manage leads through the full sales cycle
• Develop and maintain strong relationships with key decision makers
• Support and leverage field marketing, product launches, product promotions, and other lead or sales generating programs
• Effectively gather intelligence on markets, prospects, and competition using various resources
• Meet or exceed quota expectations

Account Executive - FED/SLED

Accountant

• Compile and analyze financial information to prepare journal entries, and document business processes
• Analyze monthly revenue by stream to ensure completeness and accuracy of revenue
• Perform reconciliations for unbilled accruals, deferred revenue, and accounts receivable
• Review contracts for proper revenue recognition in line with ASC 606
• Assist with preparing revenue reporting package, including revenue-related flux comments, revenue deep dive, and revenue-related disclosures
• Build processes and procedures to account for revenue and contra-revenue in accordance with ASC 606
• Support decision making and resolution of revenue-related accounting issues.
• Collaborate with various teams to provide guidance on the impact of contractual arrangements and business decisions to ensure data readiness for month-end accounting
• Support US GAAP audits 
• Assist with annual budgeting and monthly forecasting processes
• Support system upgrades and implementations
• Assist on cross functional projects as needed

Remote Jobs at Calabrio, Inc.

Calabrio, Inc.

Senior Marketing Program Manager

Calabrio, Inc.

Senior Marketing Program Manager

Calabrio, Inc.

Account Executive

Calabrio, Inc.

Account Executive

Calabrio, Inc.

Account Executive - FED/SLED

Calabrio, Inc.

Senior Revenue Accountant

Calabrio, Inc.