Senior Technical Operations Engineer – Email, Mautic, Data

Job not on LinkedIn

🔥 15 hours ago

🇪🇸 Spain – Remote

💵 €40k - €47k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

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team.blue

1001 - 5000 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

team. blue is a leading digital enabler for companies and entrepreneurs, serving over 3. 3 million customers across Europe. With a team of more than 2000 experts, they provide innovative digital services aimed at empowering businesses through technology. team. blue operates a variety of brands and focuses on delivering excellent customer experiences.

📋 Description

• Own and scale the infrastructure behind Metricool's product email system • Optimize servers, heavy MySQL databases, and RabbitMQ queues behind the Mautic instance • Improve Mautic processes including segment synchronization, campaigns, sending jobs, and cron jobs • Monitor sends, queues, and servers; detect and resolve issues before campaign impact • Scale the platform to send approximately 3 million emails per day without outages • Maintain email deliverability, including SPF, DKIM, DMARC, bounces, and complaints • Handle and triage Marketing and Product requests and bug reports via Slack • Respond to incidents during email sends, with backup available and no formal on-call • Maintain and evolve Mautic custom PHP/Symfony code using AI tools as support • Document architecture, runbooks, and fixes • Contribute to the data platform and attribution work, including ClickHouse, Python export pipelines, Go services, and Aerospike • Collaborate with Marketing, Product, Data, and Revenue to create lasting fixes • Work with Borja, the technical lead, in a feedback-driven, service-minded environment • Participate in Black Friday sending processes and prepare to take full ownership the following year

🎯 Requirements

• The candidate must be located in Spain • At least 5 years of experience in systems, infrastructure or technical operations • Senior technical support specialist-level knowledge covering servers, Linux, DNS, infrastructure, networking, traffic, email sending, domain reputation and security • Proven experience administering and optimizing MySQL databases under heavy load • English is mandatory (minimum B2) • Spanish is highly preferred • PHP; Symfony is a strong plus • AWS experience, especially EC2 and SES, is highly valuable • Experience managing email-sending infrastructure is highly valuable • Bonus, not required from day one: Mautic, RabbitMQ, Aerospike, ClickHouse, data pipelines, Go, and AI tools for writing and maintaining code • Strong problem-solving and service mindset • Ability to understand non-technical teams' needs and communicate clearly • Calm and curious under a high volume of requests • Genuine curiosity and passion for how the Internet works, backed by solid hands-on fundamentals • Collaborative and low-ego approach

🏖️ Benefits

• Truly Remote: Work from wherever you're most productive • 100% Flexible Schedule • Health Insurance • Language Lessons • The Epic Weekend: Once a year, we all get together in person • Growth opportunities with no ceiling for curious employees who take ownership • Tools provided for remote work

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