Customer Support Specialist

Job not on LinkedIn

🔥 3 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Carmoto

WebsiteLinkedInAll Job Openings

1 - 10 employees

🚘 Automotive

🏭 Manufacturing

📦 Logistics

Automotive • Manufacturing • Logistics

Carmoto is an online and physical automotive parts retailer and wholesaler that offers mechanical, consumable, electrical, and body components for passenger cars and light commercial vehicles. The company sells both genuine OEM parts and high-quality replacements, serves retail customers and trade buyers, and emphasizes a broad, growing assortment and customer service.

📋 Description

• Respond to incoming customer inquiries by phone and email. • Act as the point of contact for questions about the sales process and platform. • Support customers throughout the sales process. • Ensure that vehicles can be published on the platform quickly, accurately, and completely. • Identify recurring customer questions. • Forward suggestions for improvement to the responsible team. • Work carefully, with a strong service and solution-oriented approach, in a digital and dynamic environment.

🎯 Requirements

• Professional experience in a comparable position. • Friendly, professional, and confident communication, including when handling difficult or demanding customer inquiries. • Proficiency in using digital tools. • Experience with CRM or ticketing systems is a plus. • Native-level German proficiency. • Good English skills are desirable. • Experience with cars, mobility, or the automotive sector is advantageous but not required.

🏖️ Benefits

• Open, collaborative communication: Flat hierarchies, short decision-making processes, and a team where your opinion matters. • Steep learning curve: Work with an experienced team and benefit from professional and personal development opportunities. • Career development opportunities: Support in building on your strengths and taking your next career steps. • Attractive salary: Fair and performance-based compensation. • Modern equipment and digital processes. • Company pension scheme (occupational pension plan). • Travel allowance.