Partner Sales Support Specialist

🔥 12 hours ago

🌐 Germany, Austria – Remote

🇩🇪 Germany – Remote 🇦🇹 Austria – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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AutoStore™

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏭 Manufacturing

💼 Consulting

🏥 Healthcare

Manufacturing • Consulting • Healthcare

AutoStore™ is a leading warehouse automation system provider known for its high-throughput efficiency, space optimization, and reliability. The company specializes in automating warehouse operations with its goods-to-person technology, deploying modular cube designs to maximize capacity and speed. AutoStore's solutions scale seamlessly with business growth, supporting industries such as retail, 3PL (third-party logistics), grocery, healthcare, and industrials. With a focus on speed, accuracy, and uptime, AutoStore's technology supports some of the world's fastest-growing e-commerce and logistics operations.

📋 Description

• Serve as the primary operational point of contact for partner inquiries and day-to-day business needs • Support partners with questions about products and product availability, orders and deliveries, lead times and shipment status, and escalations and complaint handling • Act as a liaison between partners and internal teams to ensure transparent communication and prompt issue resolution • Coordinate activities and communications between partners and internal departments • Ensure opportunities, activities, and overall data are complete and accurate within the CRM • Facilitate information flow and ensure timely responses to partner requests • Work with Partner Sales Managers to support strategic partner objectives • Coordinate and communicate sales initiatives and share commercial programs with partners • Identify opportunities to improve internal processes and enhance the partner experience

🎯 Requirements

• 5+ years of experience in Sales Operations within a similar B2B environment • Must be business fluent in both English and German • Ability to understand a customer's request, diagnose how to identify the solution, and communicate internally to solve the request quickly and comprehensively • Strong administrative and operational capabilities with a high level of accuracy and attention to detail • Structured and process-oriented approach to work • Strong follow-up mentality with the ability to drive actions to completion • High level of reliability, accountability, and ownership

🏖️ Benefits

• Competitive compensation and benefits package • Good pension and insurance scheme • Paid exercise time • Paid voluntary time • Creative, safe, and solid workplace • Company culture recognizing and applauding everyone's contributions in making decisions