Insurance Customer Service Representative

Job not on LinkedIn

🔥 1 minute ago

🇩🇪 Germany – Remote

💵 €2.4k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TP Infinity Germany GmbH

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2013

📣 Marketing

📦 Logistics

💼 Consulting

Marketing • Logistics • Consulting

TP Infinity Germany GmbH is the digital consulting and transformation arm of TP, focused on customer experience (CX) excellence and technology-driven innovation. The company provides Technology-as-a-Service (TaaS) and a broad set of services including cloud and managed infrastructure, intelligent automation, contact-center and conversational AI solutions, security services, data analytics, and digital marketing. TP Infinity helps large organizations modernize operations, migrate to cloud-native platforms, deploy AI-enabled automation and improve customer and employee experience through advisory, implementation and managed services.

📋 Description

• Handle customer inquiries in the insurance sector in writing • Operate all functions of customer-specific IT systems • Ensure customer satisfaction • Maintain customer relationships • Support insurance customers with their inquiries • Identify suitable solutions • Ensure a positive service experience

🎯 Requirements

• Experience in customer service and/or knowledge of the insurance sector • Knowledge of motor vehicle insurance is an advantage • Commercial training and/or relevant knowledge desirable • Strong communication skills • Very good written and spoken German • Excellent ability to learn quickly and a solution-oriented approach to work • Good PC skills • Working hours: Monday to Friday, 8:00 a.m. to 5:00 p.m.

🏖️ Benefits

• Gross salary of €2,410.00 for full-time employment • Comprehensive, paid onboarding and training • Collaborative, first-name workplace culture • Attractive employee discounts through various discount portals • Employer-supported savings benefits • 100% remote work • Back-office focus with predominantly written communication and very few phone calls