Insurance Customer Service

Job not on LinkedIn

🔥 18 hours ago

🇩🇪 Germany – Remote

💵 €2.4k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TP Infinity Germany GmbH

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2013

📣 Marketing

📦 Logistics

💼 Consulting

Marketing • Logistics • Consulting

TP Infinity Germany GmbH is the digital consulting and transformation arm of TP, focused on customer experience (CX) excellence and technology-driven innovation. The company provides Technology-as-a-Service (TaaS) and a broad set of services including cloud and managed infrastructure, intelligent automation, contact-center and conversational AI solutions, security services, data analytics, and digital marketing. TP Infinity helps large organizations modernize operations, migrate to cloud-native platforms, deploy AI-enabled automation and improve customer and employee experience through advisory, implementation and managed services.

📋 Description

• Handle customer inquiries in writing in the insurance sector • Use all functions of customer-specific IT systems • Ensure customer satisfaction and maintain customer relationships • Assist insurance customers with their inquiries • Identify suitable solutions and ensure a positive service experience

🎯 Requirements

• Experience in customer service and/or knowledge of the insurance sector • Motor vehicle insurance knowledge is an advantage • Commercial training and/or relevant business administration knowledge is desirable • Excellent communication skills • Very good written and spoken German • Strong comprehension skills and a solution-oriented approach to work • Good PC skills • With or without professional experience

🏖️ Benefits

• Back-office focus: primarily written communication with minimal telephone work • Easy start through comprehensive, paid training • Attractive employee discounts on various discount portals • Employer-supported savings benefits • Collaborative, equal-footing work environment with a first-name culture