Junior - Mid Media Client Consultant

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Chase Software

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1999

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

<Chase Software> is a software company that provides agency management and collaboration solutions for advertising, media and creative agencies. Their product suite manages projects, time, media planning and buying, billing and collections, workflows, archiving and costing, and integrates with platforms like Microsoft Dynamics 365 Business Central. They position themselves as a B2B SaaS vendor serving small agencies up to large enterprise advertising groups, with professional services to support migrations, implementations and ongoing support.

📋 Description

• Manage client project deliverables from initiation through to completion. • Provide consultation and support both remotely and onsite. • Conduct workshops to understand how media planning and buying products fit client requirements, and document any gaps identified in the product. • Build integrations with media platforms using API technology. • Work closely with the product owner on design and development accuracy. • Demonstrate the product in showcase sessions. • Test and report on bugs. • Conduct training and User Acceptance Testing.

🎯 Requirements

• A good understanding of how media planning and buying systems work, with exposure to both digital and traditional media. • Experience with digital media platforms and the ability to plan and report on media activity. • Familiarity with the advertising and/or media industry. • Technical capability and a natural aptitude for systems. • A logical thinker and problem-solving mindset with strong analytical skills. • Ability to speak and write English clearly and accurately, and to talk about technology in simple terms; additional local language ability is a plus but not a requirement. • Knowledge of customer service principles and practices. • Ability to work well under pressure, multi-task effectively, and work independently to deliver on time. • Strong administrative skills and the ability to use systems such as Excel, Jira, Outlook, and PowerPoint without training. • A strong sense of accountability and ownership in driving required results. • Good interpersonal skills and a willingness to co-operate with others and work as part of a team. • A strategic approach, with the confidence to voice innovative ideas to improve how the team operates.

🏖️ Benefits

• Permanent, reliable high-speed internet connectivity is essential for this role.