Federal Travel Account Manager – Travel Management Services

🕒 May 20

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CI Azumano Travel / Business

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51 - 200 employees

Founded 1959

What makes CI Azumano Business a better kind of travel management company? Being nimble, flexible and adaptable, we can make a quantifiable difference to your program’s total cost. Our strategic blend of people and technology has empowered small and mid-sized companies to maximize ROI on every aspect of travel, both managed and unmanaged.

📋 Description

• Serve as the primary point of contact for assigned federal government travel accounts. • Build and maintain long-term, trust-based relationships with federal agency stakeholders and program managers. • Ensure compliance with federal travel regulations, agency policies, and contractual service requirements. • Analyze travel spend, program performance, and utilization to recommend cost-effective and policy-compliant solutions. • Collaborate with internal operational teams, technology partners, and suppliers to deliver customized federal travel solutions. • Monitor service level agreements (SLAs) and ensure consistent, high-quality service delivery. • Address and resolve client issues promptly while maintaining strong customer satisfaction. • Provide regular reporting and data-driven insights on travel program performance, savings opportunities, and compliance trends. • Conduct periodic program reviews and strategic planning sessions with federal clients. • Manage supplier relationships and support negotiations to maximize value for government programs. • Stay informed on federal travel policies, contract requirements, and industry best practices.

🎯 Requirements

• Bachelor’s degree in Business, Hospitality, Government Contracting, or a related field, or equivalent experience. • Minimum 3–5 years of experience in travel management, federal account management, or government contracting. • Strong knowledge of federal travel programs, government contracting environments, and compliance requirements preferred. • Excellent analytical, negotiation, and organizational skills. • Strong communication and stakeholder management abilities, particularly with government clients. • Demonstrated ability to manage multiple accounts, priorities, and deadlines in a fast-paced environment. • Proficiency with travel management systems, CRM platforms (Salesforce), and Microsoft Office Suite.

🏖️ Benefits

• competitive pay • benefits and perks • flexible work-life balance • professional development opportunities • performance and recognition programs • comprehensive benefits package includes medical, dental, vision, life, and disability • voluntary benefit programs (critical illness, hospital, and accident) • health savings and flexible spending accounts • retirement 401K plan • paid leave programs