Cisco
10,000+ employees
Founded 1984
🔧 Hardware
🔐 Security
🏢 Enterprise
Hardware • Security • Enterprise
Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.
Technical Account Manager
🕒 July 22
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Cisco
10,000+ employees
Founded 1984
🔧 Hardware
🔐 Security
🏢 Enterprise
Hardware • Security • Enterprise
Cisco is a multinational technology company that provides networking hardware, software, and services to enterprises, service providers, and governments. It builds routers, switches, optical transceivers, programmable silicon, and edge computing platforms, and offers security, collaboration (Webex), observability, and AI-enabled software and support services to help organizations design, operate, and secure large-scale networks and data centers. Cisco also delivers professional services, training, and cloud-managed solutions to support digital transformation and AI-ready infrastructure.
📋 Description
• Serve as the primary advocate for your assigned accounts, orchestrating technical success and driving long-term platform adoption. • Analyze complex network performance data to provide actionable insights, transforming technical roadblocks into strategic business opportunities. • Partner with Engineering, Sales, product, and Customer Success teams, lead periodic business reviews and technical health check-ins to ensure our solutions align with evolving infrastructure goals and drive measurable value realization. • Impact customer retention and satisfaction, impacting the continued growth and market influence of ThousandEyes.
🎯 Requirements
• Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. • 5+ years of experience in a customer-facing technical role, such as Technical Account Management, Solutions Engineering, or Professional Services. • Demonstrated expertise in networking protocols, including TCP/IP, BGP, DNS, and HTTP/HTTPS. • Proficiency in troubleshooting Software as a Service (SaaS) applications and cloud-native architecture. • Experience managing a portfolio of enterprise-level accounts with a focus on technical delivery and adoption.
🏖️ Benefits
• Health insurance • Professional development opportunities
Apply NowSimilar Jobs
🕒 June 25
Technical Account Manager focusing on maintaining and enhancing customer environments for HostPapa's cloud services. Driving service delivery and collaborating with global teams for optimal platform performance.
🕒 June 17
Senior Technical Account Manager driving customer success and technical engagement for Trustonic's secure technology solutions. Overseeing a team to maximize value and strategic relationships.
🕒 March 28
Technical Account Manager ensuring client success with AI customer service solutions. Collaborating with internal and external teams, driving platform adoption and technical optimization in Mexico.
🇲🇽 Mexico – Remote
💰 $45M Series D - Glia on 2022-03
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧑🔧 Technical Account Manager
🕒 March 24
Technical Account Manager serving as a trusted technical advisor for Samsara's customers. Aiming to deliver measurable business value and drive long-term adoption of the platform.
🕒 February 13
Legion
11 - 50
Technical Account Manager guiding customers through technical challenges at Legion. Building relationships, optimizing systems, and ensuring customer success remotely.
