Account Director, Enterprise Unit

🕒 June 11

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Clever Digital Marketing

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

🛍️ eCommerce

🤝 B2B

Marketing • eCommerce • B2B

Clever Digital Marketing is a leading marketing agency specializing in driving scalable and profitable marketing results for home improvement businesses. They utilize strategic digital advertising across platforms like Google, Facebook, and Instagram, and take a client-centric approach to ensure a high return on investment for their clients. Their expertise in lead generation and omnichannel marketing allows them to serve as a vital partner for businesses aiming for growth in the competitive home improvement sector.

📋 Description

• Serve as the primary strategic partner for up to 3–5 enterprise clients ($500K+/month ad spend), driving performance, alignment, and strategic direction. • Act as the primary executive-level advisor for enterprise clients, driving performance, alignment, and strategic direction. • Proactively push client thinking and agency performance, challenging assumptions and guiding toward scalable profitability. • Lead data-driven performance reviews, highlighting insights from ROAS, CPL and conversion rates, to down-funnel sales metrics. • Anticipate client needs, staying several steps ahead with proactive communication and clear recommendations. • Build deep, trust-based relationships with VP and C-suite leaders. • Guide clients with confidence and empathy, challenging thinking when needed to drive results. • Own account retention, growth, and revenue forecasting. • Identify opportunities for cross-channel growth and lead upsell conversations with credibility. • Forecast risks early and course-correct quickly, aligning internal teams to deliver solutions. • Lead renewal and expansion conversations with clarity and confidence. • Diagnose funnel performance across paid search, paid social, landing pages, and CRM pathways to uncover root causes and optimization opportunities. • Partner with analytics and media teams to connect marketing data to business outcomes. • Translate complex performance data into clear, actionable insights (not just reports) that drive executive-level decisions for your clients. • Lead cross-functional teams across media, creative, CRO, and analytics to deliver high-impact, performance-driven campaigns. • Model extreme ownership, proactive initiative, and clarity under pressure — the behaviours that build client and team confidence. • Take full ownership of all client meetings, ensuring every touchpoint demonstrates strategic progress and delivers clear value through actionable insights, data analysis, and well-structured narratives. • Operate with a builder’s mindset — identify gaps, create resources, and develop frameworks or tools that enable scalable delivery without waiting for direction. • Mentor and develop the account team, helping refine processes and contributing to the continued evolution of CDM’s Enterprise Unit.

🎯 Requirements

• 6+ years of client-facing account leadership experience within performance-driven sectors. • 4+ years in a performance marketing or agency environment. • 2+ years of supervisory experience. • Proven experience managing $500K+/month accounts with VP/C-suite visibility. • Strong understanding of paid digital media and interpreting full-funnel performance data. • Demonstrated success driving retention, upsell, and proactive client engagement. • Confident communicator, storyteller, and polished presenter, comfortable in executive rooms. • Bachelor’s degree in business, marketing, or analytics (or equivalent experience). • Demonstrated drive, curiosity, initiative, and self-direction; thrives in a fast-paced environment. • Willingness and ability to travel to the United States on a quarterly basis to represent the company at conferences, lead client engagements, and support key relationship-building initiatives. • Bonus: Experience in home improvement, home services, or lead generation.

🏖️ Benefits

• Competitive base salary + performance-based bonuses • Flexible remote work environment with option for in-person collaboration (Vaughan, ON) • Group Benefits - Medical, Dental, Vision, RRSP/401k Plan w/matching, more. • Company-provided MacBook computer • Home office budget and Clever merch delivery to get you started • Work Abroad Policy: Need a new working environment? Our work abroad policy supports this! • The chance to shape and grow a high-performing Enterprise Client Success team • A culture of performance and respect where the best work happens with extreme ownership and accountability meets collaboration.