Enterprise Account Executive

🕒 May 18

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NICE

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1991

☁️ SaaS

🤖 Artificial Intelligence

📡 Telecommunications

SaaS • Artificial Intelligence • Telecommunications

NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.

📋 Description

• Achieve annual AI-focused sales quotas by driving net‑new AI pipelines and personally negotiating enterprise-wide AI solution agreements. • Own, coordinate, and lead the full AI sales cycle, from prospecting through close, ensuring all sales activities align to business goals. • Ensure proposed AI solutions fully leverage NiCE CXone Mpower’s AI strengths, demonstrating clear value and technical feasibility for successful deployment. • Identify and create new AI-driven opportunities by analyzing customers’ business challenges, technology gaps, and readiness for AI transformation. • Build and maintain high-level relationships with C‑suite decision-makers to champion NiCE’s AI capabilities and accelerate enterprise adoption. • Initiate, develop, and manage purchasing agreements for AI and automation solutions between NiCE CXone Mpower and customers.

🎯 Requirements

• 7+ years of experience selling software portfolios and services into complex enterprise accounts in a hunter-focused role. • Minimum 1–2 years of experience selling AI software solutions (Conversational AI, LLMs, automation, AI analytics, etc.). • Strong understanding of AI technologies, architectures, and real-world business applications, and the ability to translate technical capability into business value. • Superior relationship-building and client management skills capable of earning trust, managing escalations, and influencing executive stakeholders. • Highly collaborative approach to sales with the ability to work cross‑functionally across Product, Pre‑Sales, Marketing, and Customer Success. • Exceptional communication and presentation skills that clearly articulate the impact of AI to C‑level and VP-level audiences. • Self-sufficient, flexible, and confident with a highly autonomous work style and strong ownership mentality to achieve revenue targets.

🏖️ Benefits

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!