Thousands of brands in over 100 countries use our retention & growth platform to improve LTV and retention dramatically.
User Retention • Personalization • Marketing Automation • Mobile Apps • Mobile Analytics
501 - 1000
March 20
Thousands of brands in over 100 countries use our retention & growth platform to improve LTV and retention dramatically.
User Retention • Personalization • Marketing Automation • Mobile Apps • Mobile Analytics
501 - 1000
• Provide complete support to the customers for CleverTap on value realization, solution engineering, and product adoption • Develop an intimate understanding of your customers’ businesses, conduct health checks • Develop a network of champions within each account through education, coaching, and strong influencing skills • Represent to our customers as a trusted advisor, advocate, and marketing thought leader/subject-matter-expert, conduct regular executive business reviews • Collaborate with customers to develop, launch, and manage marketing campaigns focused on engagement and revenue goals • Be an expert on trends and best practices for digital marketing and analytics • Enlighten our customers with insights gleaned from their data and industry trends • Ensure customers get maximum value from CleverTap by leveraging full platform functionality • Liaison between your customers and all the internal teams • Handle customer concerns with confidence, putting them at ease.
• Great presentation skills (interpersonal & with customers) exception handling and escalation management • Graduation (Preferably in Engineering/Technology) • 3+ years of experience as a Customer Success Manager or Account Manager, preference for marketing, agency, or consulting experience • Strong technical aptitude. Can confidently project manage a technical project with many moving pieces • Flexibility to travel domestically/internationally if required • Ability to speak fluently in English & Bahasa- Account management experience, closely working with customers for product features / Use Case adoption and consumption.
• Be a part of a global growth stage startup • Work in a fast-paced, dynamic environment where your contribution matters • You are passionate about technology and its impact on the high growth mobile technology space • Innovate at scale, with learning opportunities
Apply NowFebruary 2
501 - 1000
🇮🇩 Indonesia – Remote
💵 Rp4M - Rp4.9M / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success + Account Manager
November 15, 2023
501 - 1000