CRM Specialist

🔥 0 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Clicksign

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2010

💼 Consulting

⚖️ Legal

💳 Fintech

💰 $3.2M Venture Round on 2022-12

Consulting • Legal • Fintech

Clicksign is a leading Brazilian platform for electronic signatures, providing businesses with a secure and legally valid way to sign documents online. With innovative features such as integration via API, automated document generation, and a focus on user-friendly experiences, Clicksign streamlines the signing process, promoting efficiency and compliance in various sectors including finance, healthcare, and human resources. The company prides itself on its security certifications and adherence to legal standards in electronic signatures.

📋 Description

• Develop and manage communication journeys and automation workflows focused on customer acquisition and relationship management for enterprise clients. • Create, maintain, and optimize the calendar for marketing and customer engagement email campaigns. • Plan and execute A/B tests to maximize open, click-through, and conversion rates. • Implement and optimize multichannel communications across email, bots, push notifications, WhatsApp, and in-app messaging. • Use data and metrics to develop campaign-sending intelligence and identify opportunities for continuous improvement. • Analyze metrics and generate reports in HubSpot to track the impact of initiatives. • Strategically segment contact databases to increase campaign relevance. • Ensure consistency in Clicksign’s tone of voice across all touchpoints. • Collaborate with Marketing, Sales, and Customer Success teams to align objectives and integrate strategies.

🎯 Requirements

• Proficiency in HubSpot, including marketing automation, CRM, and reporting. • Experience creating customer engagement journeys and lead-nurturing programs. • Advanced knowledge of email marketing, A/B testing, and campaign optimization. • Experience with complementary CRM channels, including push notifications, bots, WhatsApp, and in-app messaging. • Strong written communication skills and the ability to create strategic content for customers. • Strong analytical skills to interpret performance metrics, including opens, clicks, conversions, and engagement. • Knowledge of integrations and automation between tools is a plus. • Strong organizational and strategic planning skills to manage a complex campaign calendar. • Experience building reports and dashboards to support experimentation and business decisions. • Previous experience in B2B technology companies, such as SaaS or IaaS, is a plus. • Knowledge of CRM strategies for the enterprise segment is a plus. • Familiarity with integrating HubSpot with other tools, including BI, Sales, and Customer Success platforms, is a plus. • Knowledge of SQL to independently build datasets and perform analyses is a plus.

🏖️ Benefits

• 100% remote work. • A culture of trust focused on results, with plenty of challenges and learning opportunities. • Autonomy and ownership in a highly collaborative and empathetic environment. • A feedback-oriented culture and 1:1 meetings with people-centered leadership and no micromanagement. • Meal and food allowance. • Childcare assistance. • Home office allowance. • Health allowance. • Education and culture allowance. • Gympass. • Birthday day off. • Discounts on therapy. • Discounts on English courses. • Other partner benefits.