CRM Specialist

Job not on LinkedIn

🔥 9 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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RecargaPay

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2010

💼 Consulting

📦 Logistics

📣 Marketing

💰 $10M Debt Financing on 2022-07

Consulting • Logistics • Marketing

RecargaPay is a leading all-in-one payment platform in Brazil, dedicated to providing easy and secure access to mobile payments and digital financial services for everyone. The platform enables users to pay bills, recharge transportation and mobile phones, purchase gift cards, and make Pix transactions with credit cards. RecargaPay offers a comprehensive range of financial services, including cashback rewards, small loans, and a digital wallet with daily interest accrual. Additionally, they provide services to businesses, such as free business accounts, payment processing, and marketing solutions. With a focus on accessibility and innovation, RecargaPay strives to change how payments are made in Brazil.

📋 Description

• Own customer base segmentation and clustering strategies, connecting behavioral data to business outcomes. • Act as an internal consultant by identifying CRM opportunities, structuring hypotheses, and delivering clear recommendations. • Execute campaigns end-to-end, including strategy, segmentation, briefing, platform execution, and results analysis. • Operate CRM platforms hands-on, including journeys, A/B tests, and multichannel delivery. • Use AI to build smarter clusters, run deeper analyses, and create agents that automate workflows and scale CRM capacity. • Report on CRM KPIs and OKRs with a business-first lens, explaining implications and recommended next steps.

🎯 Requirements

• 3–5 years in CRM, analytics, or data-driven strategy — fintech or high-growth consumer tech preferred. • Deep experience in customer segmentation and base analysis — knowing what to look for, not just how to query. • Proficiency in SQL required; Python or R is a strong plus. • Hands-on with at least one CRM platform (CleverTap and/or Infobip preferred). • Practical experience using AI tools to enhance analysis, build clusters, and create automated agents — this is a core expectation, not a nice-to-have. • Strong ownership mindset — you identify the problem and drive it to resolution without being asked. • Ability to communicate complex analyses clearly to senior stakeholders. • Consulting or growth strategy background is a strong differentiator. • Fluent English or Spanish is a plus.

🏖️ Benefits

• Competitive and market-aligned salary. • Remote work — wherever you are, you’re part of the team! • Home office allowance through a monthly deposit in the RecargaPay app. • Health and dental plans with no co-pay. • Life insurance. • Flexible meal allowance (via Flash). • TotalPass membership to take care of your health.