IT Manager

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Cloud Accountant Staffing

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

🤝 B2B

💸 Finance

B2B • Finance • Accounting

Cloud Accountant Staffing is an outsourcing business dedicated to providing accounting firms with high-quality offshore talent. The company specializes in connecting firms with pre-vetted accountants, bookkeepers, tax professionals, auditors, and virtual assistants from regions like the Philippines, Latin America, and South Africa. By streamlining the hiring process, Cloud Accountant Staffing enables firms to hire skilled professionals quickly and cost-effectively, achieving up to 50% savings on staffing expenses while ensuring compliance and cultural alignment.

📋 Description

• You'll own the full IT function — people, process, and performance. • This isn't a behind-the-scenes role — you'll set strategy at the leadership level while staying close enough to the work to unblock a critical issue when it matters. • Responsibilities include team leadership and IT Specialist management, helpdesk and ticket operations oversight, device lifecycle strategy and deployment governance, client engagement and executive-level communication, and IT strategy, process architecture, and continuous improvement.

🎯 Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related discipline • 4+ years of experience in IT support/operations, with at least 1-2 years in a leadership or team management capacity • Proven track record managing helpdesk operations and meeting SLA-driven performance targets • Experience overseeing device provisioning, deployment, and lifecycle management at scale • Strong familiarity with ticketing systems (e.g., Zendesk, Jira, Freshdesk, or similar) and reporting on team performance • Confident, polished written and spoken English; comfortable presenting to clients and leadership • Demonstrated ability to coach and develop direct reports

🏖️ Benefits

• Career-level USD compensation: $1,800-$2,000/month based on experience • Permanent remote work — done right • Full company equipment provided (laptop, monitor, accessories) • 15 days PTO annually + local holidays off • Guaranteed annual increases • Referral rewards up to $1,000 • Monthly flexible stipend (CAS Flex Perks) • Structured onboarding and support • A culture that actually shows up