Operations Business Manager

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🔥 7 minutes ago

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Coconut Careers

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

Coconut Careers is a remote staffing and talent-matching company that connects businesses with vetted global professionals for roles such as executive assistants, digital marketers, sales reps, accounting assistants, and developers. They offer two hiring models — Managed Talent (monthly subscription where Coconut handles sourcing, vetting, payroll, compliance, and ongoing support) and Direct Hire (one-time flat fee) — and promote a free 40-hour trial to test fit. The company emphasizes rigorous vetting, curated matches, and support for employers scaling remote teams; their site lists 100K+ verified profiles and 600+ client companies and shows tools like salary calculator and job description generator.

📋 Description

• At Coconut, we connect founders and businesses with top-tier remote talent while prioritizing meaningful, reliable partnerships. • We're currently looking for top talent to fill the role of Operations Business Manager. • Availability: 40 hours/week, Time Zone: 9:00 AM to 4:00 PM EST. • To streamline your application, please prepare an English proficiency rating, a Coconut VA Profile (Resume), and a 1-Minute Introduction Video.

🎯 Requirements

• Experience in People Management • Lead and manage the remote team, ensuring everyone stays accountable to their KPIs. • Conduct daily Scrum/stand-up meetings to identify accomplishments, priorities, and blockers. • Coach, motivate, and support team members while fostering autonomy. • Onboard new hires and ensure a smooth transition into existing workflows. • Address performance issues proactively and recommend hiring, replacement, or termination when necessary. • Manage up confidently and hold both team members and leadership accountable. • Experience in Project Management • Oversee projects from planning through execution. • Coordinate cross-functional initiatives and ensure deadlines are met. • Remove blockers preventing projects from moving forward. • Ensure projects align with organizational priorities and KPIs. • Experience in Task Management • Prioritize work using frameworks such as the Eisenhower Matrix. • Assign and monitor tasks across the team. • Track deliverables and follow up to ensure commitments are completed. • Keep team members focused on high-impact work. • Experience in Process Management • Own and improve operational workflows and SOPs. • Ensure processes are consistently followed across the organization. • Identify inefficiencies and implement process improvements. • Build scalable systems as the organization grows. • Knowledge Management experience • Maintain and expand the organization's SOP library and documentation. • Keep training materials and internal knowledge base updated. • Improve onboarding documentation and operational playbooks. • Encourage continuous documentation as workflows evolve. • Strong Communication skills • Serve as the operational bridge between leadership and the team. • Clearly communicate priorities, expectations, and organizational updates. • Facilitate collaboration across departments. • Escalate issues early while presenting recommended solutions. • Experience in Strategy & Executive Support • Manage up effectively with visionary, Type A executives. • Help leadership prioritize initiatives using structured decision-making. • Balance strategic thinking with hands-on execution. • Proactively identify operational gaps and recommend solutions. • Participate in hiring decisions and workforce planning. • Support leadership in building and scaling the operations team. • Experience in Reporting & Visualization • Monitor KPIs and team performance. • Prepare executive scorecards and operational reports. • Leverage AI tools to consolidate data, generate reports, and create dashboards. • Present actionable insights that support leadership decision-making. • Track team progress against weekly and monthly KPIs.

🏖️ Benefits

• Competitive Salary – We recognize your skills and experience with a great compensation package. • 13th Month Pay – Enjoy an extra month’s salary—because who doesn’t love a little bonus? • Paid Time Off – Recharge with 12 days of PTO to use however you like—vacation, self-care, or just a break from it all! • US Holidays Off – Enjoy 12 paid US holidays throughout the year. • Maternity & Paternity Leave – We support growing families with dedicated leave for new parents. • Comprehensive Healthcare – We’ve got you and your family covered with quality healthcare benefits. • Life Insurance – Our full-time HMO plan includes life insurance for extra peace of mind. • Mental Health Support – Prioritize your well-being with access to mental health consultations and wellness resources. • Milestone Gifts & Birthday Treats – We celebrate your achievements and make your special day even better! • Exciting Team Experiences – Think island getaways, virtual town halls, and regional meetups—because work should be fun, too! • Stay Connected – Be part of a supportive network where you can learn, grow, and connect with amazing people.