CodeSignal is the leading technical interview and assessment solution, helping companies identify the right candidates with the right skills—even if they don’t have the “right” profile. For far too long, companies have spent too much time sifting through all the noise produced by traditional resumes, homegrown assessments, and inconsistent interviews, when all they really want to know is how well candidates can do the job.

CodeSignal helps companies go beyond the noise with smarter assessment questions, a simpler process, and a stronger platform. Founded in 2014, CodeSignal is trusted by leading companies like Netflix, Capital One, Meta, and Dropbox.

CodeSignal

Support Engineer

We are seeking a Customer Support Engineer who is excited about offering top-notch support and advocating for our users! At CodeSignal, we want to grow our business exponentially, and growing our support team is critical to that goal. This is an opportunity to work internally and with clients to ensure that we are meeting user needs and keeping satisfaction high. The right candidate for this role is an exceptional multi-tasker with a track-record in support; someone who can juggle competing priorities, and who welcomes a diverse set of responsibilities, including research, troubleshooting, and complex problem-solving.

Customer Support Engineer

Customer Success & Support

• CodeSignal is seeking a Customer Success Manager who is passionate about empowering and enabling SaaS clients. Part domain expert, part project manager, part consultant, and part coach, you will serve an incredibly important function in our business. CodeSignal's competitive edge often comes from our ability to help clients thrive, so Customer Success Managers are crucial to the success of our product.
• Manage a portfolio of CodeSignal’s fast-growing clients to drive mutual success and growth
• Serve as a trusted advisor to new and existing customers and build champions within customers through demonstrable knowledge of CodeSignal's product suite, industry expertise, and business acumen
• Understand and articulate business value and outcomes by aligning usage and adoption of CodeSignal to strategic business goals of customers
• Act as an expert resource in CodeSignal’s product suite and admin tools, educating customers on product capabilities relevant to their unique pain points and business use cases
• Project manage implementation tasks such as onboarding, product training, data migration, and roll-out strategies
• Assist customers in identifying and addressing unique use cases
• Proactively spot and address potential issues
• Partner closely with cross-functional team members to translate business needs and product requirements into new solutions for customers
• Conduct helpful and informative client-facing meetings (e.g. trainings, business reviews)
• Review and analyze usage data, health indicators, renewal dates, and growth opportunities in partnership with the Account Management teams

Customer Success Manager

Full-stack Engineer

• We are looking for a Senior Software Engineer who wants to be an impactful part of a small team looking to change the way technical hiring is done.
• In this role, you will be an integral part of our Product Engineering team and will make significant contributions to our three core products: Pre-Screen, Tech Screen, and Interview.
• Some noteworthy projects include:
  - Autocomplete for the dozens of coding languages we support
  - Live, collaborative editing for our IDE
  - Persistent workspace sessions to power terminal support and more

Remote Jobs at CodeSignal

CodeSignal

Customer Support Engineer

CodeSignal

Customer Success Manager

CodeSignal

Senior Software Engineer, Product

CodeSignal