Benefits Administration Services Associate IV

🕒 May 5

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Conduent

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🤝 B2B

🛍️ eCommerce

🏛️ Government

💰 Venture Round on 2009-01

B2B • eCommerce • Government

Conduent is a leading provider of technology-led solutions aimed at enhancing customer experiences and improving operational efficiency for businesses and government agencies. The company offers a wide range of services, including customer experience management, finance and accounting solutions, human capital management, integrated digital solutions, and specialized services for healthcare and public sector clients. By leveraging automation and analytics, Conduent helps organizations streamline processes and drive business success.

📋 Description

• Review client plan documents and convert requirements into clear communication specs (BRDs). • Create and update participant communications for US benefits plans. • Develop content for print, email, and web communications (automated and personalized). • Ensure communications follow style and quality standards. • Work closely with programmers, testers, and SMEs to review outputs and fix issues. • Support production activities and assist with updates and defect resolution. • Partner with client teams and internal stakeholders as needed.

🎯 Requirements

• Strong written communication and proofreading skills. • Good analytical and problem-solving abilities. • Ability to manage multiple tasks at once. • Comfortable working with technical teams and client-facing teams. • Experience with TFS or similar tools.

🏖️ Benefits

• Health insurance • Professional development opportunities