IT Operations Consultant

🔥 9 minutes ago

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Conduent

10,000+ employees

Founded 2017

🤝 B2B

🛍️ eCommerce

🏛️ Government

💰 Venture Round on 2009-01

B2B • eCommerce • Government

Conduent is a leading provider of technology-led solutions aimed at enhancing customer experiences and improving operational efficiency for businesses and government agencies. The company offers a wide range of services, including customer experience management, finance and accounting solutions, human capital management, integrated digital solutions, and specialized services for healthcare and public sector clients. By leveraging automation and analytics, Conduent helps organizations streamline processes and drive business success.

📋 Description

• Manages platform operations for clients or a small operations team. • Guides platform maintenance and execution tasks. • Collaborates with departments for new platform builds and troubleshooting issues. • Communicates direction on designing and implementing new solutions. • Advises managers on status updates, issues, or concerns. • Assists in reviewing documentation and architecture diagrams. • Administers onsite and remote assistance. • Participates in planning, daily meetings, backlogs sessions. • Identifies areas of opportunity to improve our service offering. • Performs other duties as assigned. • Complies with all policies and standards.

🎯 Requirements

• Requires formal education and experience in a professional, sales, or technical area. • Performs technical-based activities. • Contributes to and manages projects. • Uses deductive reasoning to solve problems and make recommendations. • Interfaces with and influences key stakeholders. • Leverages areas of expertise to achieve results. • Ability to complete work self-guided. • College or university degree required. • Requires specialized depth and breadth of expertise. • Interprets internal or external business issues and recommends best practices. • Solves complex problems; takes a broad perspective to identify innovative solutions. • Self-starter, with guidance only required for complex situations. • May guide functional teams or projects. • Progression to this level is typically restricted based on business requirements.

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