Sales Supervisor

🔥 1 minute ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Contajá Contabilidade Online

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🤝 B2B

☁️ SaaS

💰 Venture Round on 2021-10

Accounting • B2B • SaaS

Contajá Contabilidade Online is a fully online accounting firm that simplifies the bureaucratic process for businesses across Brazil. They offer comprehensive online accounting services, including company registration, switching accountants, and advising micro-enterprises. With a focus on affordability and personalized support, Contajá aims to help entrepreneurs reduce costs and enhance productivity through a dedicated team of real accountants accessible via digital communication channels.

📋 Description

• Manage communication channels and chat platforms • Supervise and organize all chat interactions, including WhatsApp and other platforms, ensuring prompt, efficient responses aligned with commercial strategies • Identify the best sales opportunities by analyzing lead profile, urgency, closing potential, and deal value • Prioritize and assign opportunities to the most suitable sales representatives • Monitor and analyze conversion rates, average handling time, response SLAs, and individual sales representative performance • Identify bottlenecks, propose improvements, and support strategic decision-making for the sales team • Provide operational and strategic support to sales representatives, promoting customer service best practices and organizing the chat queue

🎯 Requirements

• Experience with sales metrics, KPIs, and commercial data analysis • Basic knowledge of accounting or accounting services • Experience providing customer service through digital channels (WhatsApp, chat, omnichannel platforms) • Advanced experience in lead qualification, prioritization, and distribution • Intermediate proficiency in Excel / Google Sheets • Previous team management experience • Experience with CRM and sales tools (Pipedrive, HubSpot) • Bachelor’s degree in Business Administration or a related field • Preferred: experience with sales at accounting firms

🏖️ Benefits

• Caju Benefits Card – BRL 700 per month to use as you choose, with no payroll deduction and maintained during vacation • Unimed Health Plan – 100% paid by Contajá, with copayment only when the plan is used • Birthday Day Off • Wellhub (formerly Gympass) – access to gyms and wellness platforms • Telepsychology – up to 2 free consultations per month • Telenutrition – up to 2 free consultations per month • 15% discount on laboratory tests through the Dasa network • 30% discount on generic medications and 20% discount on brand-name medications at Pague Menos • Partnership with Estácio • ImpulsoJá Career Development Plan • Gamification program with virtual coins redeemable for prizes