Technical Trainer, Solution Architect

🕒 September 18

🇦🇺 Australia – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💻 Solutions Engineer

👻 Ghost score 20%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Copeland

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1921

Copeland is a global company with a presence in multiple regions including North America, Europe, Asia Pacific, Latin America, and the Middle East & Africa. The company provides its services in a variety of languages to cater to different markets. Copeland is engineered for sustainability, indicating a commitment to eco-friendly practices. They offer resources for investors, news updates, career opportunities, patent information, and are focused on accessibility and privacy. This suggests a company that operates in a multinational and possibly diverse set of industries, with a strong emphasis on sustainability and inclusivity.

📋 Description

• Develop and deliver comprehensive training programs on Copeland’s products and technologies to end users, wholesaler staff members and contractors • Create and maintain training materials, presentations, handouts and technical documentation • Collaborate with wholesaler staff to administer on-site training sessions • Collaborate with product management and marketing teams on product launches and updates • Evaluate training effectiveness through participant feedback and performance assessments • Stay current on industry trends, technological advancements and best practices • Participate in industry events and tradeshows • Communicate and share knowledge and experiences internally • Develop Air Conditioning, Heating, Refrigeration and Cold Chain solutions addressing customer needs • Analyze customer requirements and business objectives to design tailored system architectures • Integrate offerings into cohesive end-to-end solutions • Create technical specifications and solution designs • Conduct technical discovery sessions with contractors • Develop and present solution proposals, including technical designs, ROI analyses and implementation roadmaps • Participate in account planning and identify solution-selling opportunities • Support upsell, cross-sell and new-customer opportunities • Conduct site visits for field service work and commissioning as needed • Provide support to customers outside Australia/New Zealand as needed • Perform related duties assigned by the Supervisor

🎯 Requirements

• University degree in Refrigeration/HVAC/Electronic Control systems, or equivalent in Engineering • Minimum ten (10) years air-conditioning and refrigeration (HVAC/R) industry experience • Valid Driver License • Excellent hands-on technical knowledge of cold chain and compressors (freon and CO2 solutions), including variable & fixed speed, system design, electrical systems/inverter driver, controllers, PLC programming and field trouble shooting • Knowledge in oil free compressor and system development is an added advantage • Good written and oral English skills • Solid computer skills including MS Office, Internet software, E-mail, Windows • Excellent spreadsheet knowledge required • Excellent planning, organizing and prioritizing skills • Attention to detail and an eye for errors • Able to communicate with all levels within the organization • Able to learn and work independently, whilst still working as an integral part of the team • Legal authorization to work in the country of employment; sponsorship will not be provided

🏖️ Benefits

• Flexible and competitive benefits plans • Flexible time off plans • Paid parental leave (maternal and paternal) • Vacation and holiday leave • Employee resource groups • End-to-end employee development from onboarding through senior leadership

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