HR Operations Lead

Job not on LinkedIn

🕒 May 8

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

CrewBloom

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

🤝 B2B

☁️ SaaS

🎯 Recruiter

B2B • SaaS • Recruitment

CrewBloom is a remote staffing agency dedicated to connecting businesses with top-tier remote talent across various industries. They streamline the hiring process by sourcing, screening, and onboarding qualified candidates tailored to the specific needs of their clients, ensuring a seamless integration into teams. With a focus on global talent acquisition, CrewBloom empowers companies to scale their operations efficiently while reducing costs and maintaining compliance with HR regulations.

📋 Description

• Act as the subject matter expert on HR best practices, ensuring all contractor agreements and internal policies are compliant and competitive. • Manage the end-to-end contractor lifecycle, including attendance management, coaching, and conflict resolution. • Develop and implement retention strategies specifically tailored for a remote staffing environment. • Serve as one of the primary liaisons for high-value clients, providing real-time updates on contractor concerns, bonuses, and engagement. • Help the HR and Recruitment Manager lead HR Operations to ensure all deliverables meet quality standards despite fast-paced timelines. • Identify, troubleshoot, and resolve client or contractor issues immediately to prevent service disruptions. • Manage multiple projects simultaneously, utilizing project management tools to track health and progress. • Audit and improve onboarding processes to ensure rapid integration and time-to-productivity. • Analyze recruitment and HR metrics to provide data-driven reports to senior leadership.

🎯 Requirements

• With at least five (5) years of HR and/or Client Success experience, with at least 2–3 years in a leadership capacity. • Strong background in Contractor Management (independent contractors, BPO, staffing, or staff augmentation). • Proven experience in a client-facing role where you managed expectations and handled high-stakes escalations. • Ability to thrive in a night-shift environment and maintain peak performance during non-traditional hours. • Demonstrated ability to juggle high-priority projects at once without losing attention to detail. • A "Critical Thinker": You don't just report problems; you bring three potential solutions to the table. • Process-Oriented: You love building systems that make chaos organized. • Empathetic but Direct: You can manage a team with kindness while holding them strictly accountable to KPIs. • **Minimum Technical and Work Environment Requirements:** • - Primary internet connection with a minimum speed of **15 Mbps**. • - Backup internet connection with at least **10 Mbps**. • - Backup connection must be capable of supporting work during a power outage. • - Desktop or laptop equipped with at least: **Intel Core i5 (8th generation or newer)**, **Intel Core i3 (10th generation or newer)**, **AMD Ryzen 5**, or an equivalent processor. • - A minimum of **8 GB RAM**. • - Backup device must meet or exceed the performance of an **Intel Core i3** processor.

🏖️ Benefits

• Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth. • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field. • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward. • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards. • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment. • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.