People & Culture Business Partner

🕒 4 days ago

🏄 California, Colorado, +19 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $67.5k - $84.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👥 People Operations

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Crisis Text Line

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

🤝 Non-profit

🌍 Social Impact

🧘 Wellness

💰 $23.8M Series B on 2016-06

Non-profit • Social Impact • Wellness

Crisis Text Line is a non-profit organization providing free, 24/7 support for people in crisis. Through text messaging and platforms like WhatsApp, individuals can connect with trained volunteer Crisis Counselors who offer confidential assistance. The organization helps people manage issues such as anxiety, depression, and various forms of abuse, with a mission to move individuals from a state of distress to calm. Crisis Text Line also provides volunteering opportunities and bilingual support, supporting mental health awareness and promoting empathy and resilience in communities.

📋 Description

• Serve as a trusted point of contact for employee relations matters, workplace concerns, and conflict resolution, applying sound judgment, empathy, and discretion. • Conduct and support employee relations investigations, including concerns related to workplace conduct, harassment, discrimination, and policy violations; gather documentation, conduct interviews, summarize findings, and prepare recommendations. • Coach managers through difficult conversations, performance concerns, and corrective action, ensuring consistent and fair application of policy. • Maintain accurate, confidential employee relations documentation and partner with People & Culture leadership and legal counsel on complex or escalated matters. • Identify patterns and root causes from employee relations activity and recommend policy, training, or process improvements. • Manage the engagement survey lifecycle, including pulse surveys, annual engagement surveys, and stay and exit interviews, and translate findings into clear, prioritized action plans with leaders. • Manage key employee lifecycle touchpoints, including onboarding, first-90-day check-ins, internal transitions, and offboarding, to ensure consistent and positive employee experience. • Design and run recognition, milestone, and connection programs that reinforce our values and strengthen community across a distributed workforce. • Serve as the People & Culture partner to Employee Resource Groups (ERGs), supporting group leaders with structure, programming, budget guidance, and connection to broader organizational initiatives. • Build and deliver manager enablement content and facilitate workshops, listening sessions, and team-effectiveness conversations that strengthen leadership capability and collaboration across teams.

🎯 Requirements

• 6+ years of progressive HR experience, with at least 2 years focused on employee relations or HR business partner work. • Demonstrated experience conducting workplace investigations and managing sensitive employee relations matters with sound judgment and discretion • Strong knowledge of federal and state employment laws and HR compliance requirements. • Superior communication and relationship-building skills, including experience supporting internal communications and leadership coaching. • Strong project management, organizational, and change management skills. • Experience with HRIS and applicant tracking systems (e.g., TriNet, ADP, UKG, Greenhouse, Lever, or similar platforms).

🏖️ Benefits

• Comprehensive medical, dental, and vision options that prioritize accessibility and financial peace of mind • Employer-funded HSA contributions • Generous PTO, sick time, and 19 paid holidays with a winter break • 12 weeks of fully paid parental leave after 26 consecutive weeks of service • Monthly internet and mental health stipends • Annual Wellness Stipend • Home office and professional development stipends • 403(b) retirement plan with employer contribution • Sabbatical after 3 years of service