Talent & People Ops Specialist

🕒 5 days ago

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Playbypoint

11 - 50 employees

Founded 2015

☁️ SaaS

⚽ Sports

🤝 B2B

SaaS • Sports • B2B

Playbypoint is a white-label, all-in-one club management SaaS platform for racquet-sport and multi-sport facilities (pickleball, padel, tennis, and golf simulators). It streamlines court scheduling, bookings, payments, POS, membership management, mobile check-in, and player engagement while providing analytics and integrations to help clubs, franchises, and multi-location operators grow revenue and optimize space utilization. The platform offers branded iOS/Android/web apps, waitlists and priority access, integrated payment processing, and tools for events, lessons, and pro-shop sales.

📋 Description

• Run the People Ops function for a 50-person company • Full-cycle recruiting for IC and operational roles • HRIS and payroll administration in Gusto • Multi-state compliance across CA, FL, IL, and NC • Annual benefits renewal and ongoing employee questions • People Ops cadence including onboarding for US and LATAM hires

🎯 Requirements

• 3-5 years of People Ops or HR experience • Operational rigor across HRIS, compliance, and contractor management • Strong experience with Gusto • High EQ and direct communication • Self-direction and prioritization • Startup or scale-up experience • Hands-on experience implementing People and talent programs • High-performance calibration • Fluency with Claude or AI tools • Bilingual Spanish is a plus • SHRM-CP or PHR certification is a plus • Experience with Gusto HRIS and Team Tailor ATS is a plus • Ability to work in our Miami HQ office is a plus

🏖️ Benefits

• Health insurance • 401(k) matching • Professional development opportunities • Remote work options

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