Regional Director, Services Sales – JAPAC

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CrowdStrike

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.

📋 Description

• Build, develop, and manage a high-performing regional sales team; set team performance expectations; provide coaching, mentorship, and career development; drive accountability for revenue targets and customer satisfaction metrics. • Develop and execute regional sales strategy for services and Falcon Complete; identify and pursue new business opportunities; manage sales pipeline; achieve/exceed regional revenue targets; establish territory plans and account strategies. • Demonstrate deep knowledge of CrowdStrike's services portfolio, capabilities, and engagement models; articulate value proposition to enterprise customers; support complex deal negotiations and contract discussions. • Drive adoption of Falcon Complete as a comprehensive managed services solution; educate customers on Falcon Complete benefits (24/7 managed threat hunting, proactive threat monitoring, expert-led incident response); position Falcon Complete as a strategic alternative to traditional managed security services; support Falcon Complete sales enablement across the team. • Build and maintain strategic relationships with enterprise customers and key stakeholders; serve as primary point of contact for complex service engagements; understand customer needs and position CrowdStrike solutions accordingly; ensure executive-level engagement when appropriate. • Drive cross-sell opportunities by identifying and positioning complementary CrowdStrike products and services to existing customers; collaborate with Account Management and Sales teams to expand customer wallet share; develop and execute regional cross-sell strategies to maximize customer lifetime value. • Monitor competitive landscape; identify market trends and opportunities; position CrowdStrike competitively against established managed services and services providers; communicate market insights to leadership and sales team. • Partner with Services Delivery, Account Management, Sales, Product, and Marketing teams to ensure seamless customer engagements; coordinate with internal stakeholders to support customer success, retention, and expansion opportunities. • Ensure high-quality customer experiences; manage customer expectations; identify upsell and expansion opportunities; contribute to customer retention and satisfaction metrics.

🎯 Requirements

• 8+ years of enterprise software/services sales experience, with 3+ years in managed services, cybersecurity services, or related technical services domain • 2+ years of team leadership and people management experience • Proven track record of exceeding sales targets and managing complex, high-value deals • Deep understanding of managed services, services engagement models, and customer success drivers • Established relationships and credibility with enterprise customers • Ability to engage effectively with C-suite executives and technical stakeholders • Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes. • Strong team leadership, coaching, and communication skills • Experience in a competitive, fast-paced sales environment

🏖️ Benefits

• Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Great Place to Work Certified™ across the globe