Regional Sales Manager, Existing Accounts

🔥 12 minutes ago

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CrowdStrike

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.

📋 Description

• Owns the growth and retention of existing accounts by way of cross-sell and up-sell motions, prospecting new products and use cases, and identifying opportunities across the buying centers within assigned accounts by building relationships with key decision makers. • Develops and executes a comprehensive business plan for each account, including identifying core customer requirements and mapping the benefits of CrowdStrike’s solutions to customer business requirements. • Owns the renewal forecast, negotiation, and close by identifying renewal risks and engaging stakeholders to resolve barriers to renewal. • Coordinates with internal stakeholders post twelve months from initial customer close, for seamless customer hand-off and to ensure adoption of products, expansion, flexible purchasing model drawdown (e.g. Falcon Flex) and eventual renewal. • Accountable for accurate forecasting, Net Revenue Retention (NRR), expansion quota attainment, drawdown on flexible pool models, and breadth of product adoption. • Timely documentation within CRM / Marketing software of customer contact and activity data is required of the role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments, etc.). • Promotes CrowdStrike’s products, maximizes brand recognition and mindshare at all levels, and publicizes success stories. • Provides customer feedback to internal stakeholders for product, systems, and process improvements. • Work is primarily performed in the field away from home office or company office location in order to accomplish the duties of the position. At this level, incumbents will have expert-level knowledge of selling the company’s products and services. Assigned accounts are larger and of the most complex nature, where assigned quota is typically higher than lesser-scoped portfolio sales role levels. (Size of quota may be relative to complexity and nature of account set.) Incumbents routinely sell-to and interact with executive-level customer decision makers, to include up to CXO levels. Incumbents are typically assigned to large Enterprise accounts segmentation at this level or larger, increasingly complex public sector accounts.

🎯 Requirements

• Holds expert-level experience and uses professional concepts and company objectives to resolve complex issues in creative and effective ways. • Deep industry knowledge and understanding of a customer’s decision-making process, goals, strategies, and business objectives. • Expert-level presentation, customer service, financial/business acumen, and negotiation skills at all levels of customer engagement. • Complete, “big-picture” understanding of the business and technical contexts of key account opportunities. • Driven, self-starter who exudes leadership on account set and compels others to get on board. • Fully adept at consultative effectiveness and establishing trust with internal and external customers. • Fully functional knowledge of sales methodologies, techniques, and the sales lifecycle of security software solutions, software business value concepts, and the company's products. • Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes. • BA/BS or equivalent educational background is preferred. • Minimum 8+ years of relevant professional experience.

🏖️ Benefits

• Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Great Place to Work Certified™ across the globe