Senior ServiceNow Developer

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CrowdStrike

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2011

🔒 Cybersecurity

☁️ SaaS

🤖 Artificial Intelligence

Cybersecurity • SaaS • Artificial Intelligence

CrowdStrike is a cybersecurity company that provides cloud-based security services to stop breaches. It is recognized as a leader in endpoint protection, identity and cloud security, and managed detection and response. CrowdStrike's platform, Falcon, integrates artificial intelligence to offer real-time visibility, detection, and protection against sophisticated cyber threats. The company is lauded for its effectiveness in securing networks and data, making it a trusted partner for businesses worldwide.

📋 Description

• Develop, test, and document custom development, integrations, and data migrations for ServiceNow features, applications, and projects • Translate business requirements into well-architected ServiceNow solutions • Design and develop a reusable workflow framework and improve manual processes • Participate in code reviews and ensure code quality and appropriate design patterns • Execute test plans to deliver quality solutions • Communicate with team members and stakeholders throughout development, testing, and deployment • Provide detailed estimates and work breakdown structures for assigned tasks • Handle incidents per published SLAs and maintain system stability, maintenance tasks, and platform health • Mentor, advise, and support team members • Maintain a flexible and proactive work environment

🎯 Requirements

• Bachelor’s degree in computer science or equivalent experience • Typically 5+ years of IT Service Management / ServiceNow experience • At least 3 years of software development experience • At least 2 years of ServiceNow application development experience • Good understanding of the ServiceNow Common Service Data Model (CSDM) • ServiceNow Certified Systems Administration (CSA) certification • ServiceNow Certified Application Developer certification • Understanding of reusable, lightweight JavaScript code and comprehensive testing • At least 2 years of experience writing JavaScript code • At least 2 years of experience implementing a ServiceNow module such as CMDB, HR, Employee Center Pro, or ITSM • Experience developing REST/SOAP APIs • Experience with ServiceNow version control and update sets • Experience with ServiceNow upgrades and skipped update remediation • Strong problem-solving and communication skills • Experience with Agile, Kanban, Scrum, or Scaled Agile SDLC methodologies • Security-minded with strong knowledge of vulnerabilities • Proven experience using AI technologies to enhance decision-making, workflows, processes, efficiency, and business outcomes • Bonus: hands-on development experience with HAM/SAM, Now Assist and Virtual Agent, Employee Center Pro, HRSD, SecOps, GRC/IRM, or Environmental, Health, & Safety Management • Bonus: Certified Implementation Specialist certification in an out-of-the-box ServiceNow module • Bonus: ITIL V3/V4 Foundation or above

🏖️ Benefits

• Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Great Place to Work Certified™ across the globe