Head of People Operations

🕒 March 11

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Logo of CSC Generation

CSC Generation

1001 - 5000 employees

🛒 Retail

🛍️ eCommerce

💰 Venture Round on 2019-01

Retail • eCommerce • AI

CSC Generation is a retail technology platform that enhances revenue growth and unit margin management through automation and AI. The company manages a diverse portfolio of 325,000 products online and receives over 10 million monthly page views across its brands. CSC Generation specializes in retail, ecommerce, and wholesale, with a commitment to expanding by acquiring successful brands. Founded in 2016 by Justin Yoshimura, CSC Generation has acquired several well-known brands including One Kings Lane and Sur La Table, and continues to seek out new brands to join its network. The company offers extensive career opportunities and focuses on creating an inspiring and challenging work environment.

📋 Description

• Design and build an AI-native HR function: create systems that use AI to continuously improve workforce planning, performance management, and talent development. • Architect intelligent talent infrastructure: develop capabilities including AI-driven skills mapping, internal mobility systems, and dynamic compensation modeling. • Deploy AI across the employee lifecycle: integrate AI and automation into onboarding, performance management, and organizational design. • Translate AI capability into business outcomes: identify high-leverage opportunities where AI can improve decision quality, organizational speed, and workforce effectiveness. • Lead and develop the People Operations team, fostering a culture of experimentation, ownership, and operational excellence.

🎯 Requirements

• 5+ years building or leading HR systems in high-growth or technology organizations. • Demonstrated track record of using AI to meaningfully redesign people processes — recruiting, workforce analytics, knowledge management, or operational workflows. • Technical fluency with modern AI and automation tools, including building or orchestrating LLM-powered workflows and integrating systems across an enterprise stack. • Systems thinking and builder mindset: you design for scale, experiment fast, and turn ambiguous problems into working solutions. • STEM degree or equivalent practical experience in a technically rigorous environment.

🏖️ Benefits

• Comprehensive benefits including paid time off • 401(k) match • Medical • Dental • Vision • Supplemental coverage • Employee discounts across portfolio brands

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