Engineering Manager - Data Pipelines

March 8

Customer.io

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Email, push notifications, text messages, in-app messages, webhooks: automated and powered by your data.

marketing • analytics • customer retention • user retention • email marketing

51 - 200

💰 Series A on 2022-03

Description

• Lead effective squad rituals, and ensure production readiness through quality peer-review, QA, documentation, deployment, logging, and monitoring practices • Ensure your squad’s solutions are scalable, architecturally sound, flexible, and secure • Create accountability for delivery timelines while fostering an inclusive, collaborative, and empathetic work environment • Provide direct, timely, and specific coaching and development opportunities for your direct reports across backend, frontend, fullstack, and QA • Hire, onboard, transfer, and manage performance to ensure the right people are in place to accomplish business objectives within your squad • Understand Customer.io’s vision, business model, target markets, acquisition channels, competitors, and products well enough to ask questions that drive meaningful investigation within your squad • Build and maintain a partnership with your Product Management and Design peers

Requirements

• Works in North/South American time zones • Has at least 3+ years experience as an Engineering Manager working on a SaaS product (B2B or B2C) at an (ideally early-to-mid-stage) SaaS company • Understands SaaS software architecture, languages, technologies, and cloud infrastructure deeply enough to represent their squad’s technical choices across the company • Makes time to understand technical architecture, tinker with new technologies, review proposals, and provide feedback to level up the engineers around them • Builds and nurtures high performing teams • Is fueled to reach higher when our customers are having a bad day • Communicates concisely, accurately, and directly, both verbally and in writing

Benefits

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge • 16 weeks paid parental leave (including adoption and foster care) • 100% paid insurance premiums for you and your dependents • 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions • $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment) • $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs • $300/month co-working space rental reimbursement • $2,000/yearly professional education budget for conferences, courses, workshops, books, etc. • $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work! • One month sabbatical after five years at Customer.io • We also have opportunities to meet in person with your peers throughout the year