Mid-Market Account Executive

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Customer.io

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SaaS • Marketing

Customer. io is a customer engagement platform that helps businesses create personalized journeys across multiple channels, such as email, SMS, and in-app messaging, by leveraging first-party data. The platform offers solutions for crafting and automating messages with high flexibility and customization. It includes features such as data pipelines for managing customer data, visual workflow builders for automation, and tools for analytics and A/B testing to optimize messaging campaigns. Designed to scale with businesses of all sizes, Customer. io integrates with existing tools and provides a secure, compliant environment with high uptime, making it a trusted choice for over 7,400 brands globally.

51 - 200 employees

Founded 2012

☁️ SaaS

💰 Series A on 2022-03

📋 Description

• Build and manage a pipeline through self-sourced leads and SDR-supported leads to drive new customer acquisition • Lead the entire sales process from prospecting and discovery through demo and closing • Conduct discovery calls to understand customer business challenges and goals • Work closely with the SDR team for lead quality feedback and collaborate with Customer Success and Technical Support • Own and report on individual sales metrics, including pipeline status and progress towards targets

🎯 Requirements

• 2+ years of experience in full-cycle B2B SaaS or MarTech sales, handling mid-market accounts • Proven success in new customer acquisition and closing deals within the B2B SaaS space, preferably MarTech • Familiarity with MEDDPICC or a similar framework that supports consultative selling and discovery to close • Excellent written and verbal communication skills • Strong ability to identify customer business needs and position relevant solutions effectively to drive acquisition • Primarily handles mid-market accounts with shorter sales cycles and lower ACV deals

🏖️ Benefits

• 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family • 16 weeks paid parental leave • Unlimited PTO • Stipends for remote work and wellness • Professional development budget